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Complaint

0
Marina
Country: United States
This is from "Public yellow pages"

REMINDER
 
For the attention of: (our name)
Company: XXXXXXXXX
Account Number: U5246383
From: Anna Harris
Date: February 10, 2012
Amount: 686.96
 
Message:
COLLECTION NOTICE
Dear XXXX
This courtesy notice is a reminder that the above referenced account with Public Yellow Pages Inc has fallen 162 days past due which has been referred for collection and is accruing additional costs and interest. We understand this may have been an oversight.
 
I have attached a further copy of our invoice for your records in an attempt to give you an opportunity to resolve this delinquency. Please send your payment or explanation for non-payment.  
Thank you in advance for your prompt payment.  
Please send payment or contact your creditor directly and save 10%. Sincerely yours,
Anna Harris
Collection agent
Public Yellow Pages

 
1-800-881-9495 ext. 403
646-863-6211

 
 THIS IS AN ATTEMPT TO COLLECT A DEBT AND ANY INFORMATION OBTAINED WILL BE USED FOR THAT PURPOSE. AS REQUIRED BY LAW, YOU ARE HEREBY NOTIFIED THAT A NEGATIVE CREDIT REPORT REFLECTING ON YOUR CREDIT RECORD MAY BE SUBMITTED TO A REPORTING AGENCY IF YOU FAIL TO FULFILL THE TERMS OF YOUR CREDIT OBLIGATIONS. FURTHERMORE, YOU UNDERSTAND THAT THIS NOTICE IS FROM OUR INTERNAL DEBT COLLECTION DEPARTMENT OFFERING YOU AN OPPORTUNITY TO SETTLE THIS DELINQUENCY DEBT.  

They are located at
405 Lexington Avenue
Chrysler Building 26th Floor
New York, NY 10174

They also included (after I requested) W-9 form
Of course there was involved "cancellation of the invoice" supported with number for cancellation and persons name Sarai.
How to stop them. I don't have any intent to pay something we didn't ordered. Our listing was made when I asked them where is our listing, it took them time to actually make that listing.

Comments

123
  • 0
    Monica
    I just had the same thing happen.  I told a "Mr. Nathan Frost"  that this was a scam and he told me I was being unprofessional.  Well, excuse me "Sir", your so called company is billing my company under a company name that doesn't even exist anymoe under false pretenses!  I was told I was "verifying information" to receive a past invoice they are calling and claiming (as I just received another call from them from a woman on 05/02/12, stating the same thing...duh, did you think I would fall for it again?!)  we paid for from the previous year, when in fact when you receive the invoice they play back the message and it sure sounds like you authorized the charges, when I was not doing that at all!  I have reported them to the BBB and the FTC.  I hope somehting is done with these idiots soon...what a racket!  I'm glad I came out here and checked all of this though, I will just be ignoring their faxes and letters to collect, just as I told them I would do!  Thanks!
  • 0
    Scam
    Total scam, they are located in Canada. The New York address is just a forwarding address.
  • 0
    Misty
    On top of the harrasment from them, when they were verifying the address as we never had received an invoice from them, they said Arizona and we are located in Arkansas!
  • 0
    C&G Self Storage
    Public Yellow Pages is a scam and they will not get one dime from our business.  They are rude and have harassed us for long enough.
  • 0
    Carin S
    Today was totally screwed up by these people and I was so grateful to find all this info during my third phone call from them.  All this helped me realize that this was all a scam.  My blood pressure went through the roof while trying to get straight answers and the one person named Ronna called me back three times telling me to just say "yes" to the questions by the quality control person she transfered me to.  She kept claiming she was trying to help me- RIGHT !!!!!!!
    I am definitely going to file a complaint with the FTC and the BBB and write a letter to my local Chamber of Commerce to put out the word to watch out for this scam.
  • 0
    Carin S
    Today was totally screwed up by these people and I was so grateful to find all this info during my third phone call from them.  All this helped me realize that this was all a scam.  My blood pressure went through the roof while trying to get straight answers and the one person named Ronna called me back three times telling me to just say "yes" to the questions by the quality control person she transfered me to.  She kept claiming she was trying to help me- RIGHT !!!!!!!
    I am definitely going to file a complaint with the FTC and the BBB and write a letter to my local Chamber of Commerce to put out the word to watch out for this scam.
  • 0
    Lisa
    Just to let other victims know how we resolved this problem. I reported them to the FTC, BBB and the Attorney Generals office as recommended. The had harassed me with phone calls, and faxes as described and caused me a huge amount of stress for something I knew we never ordered. I received an email from the BBB stating they "agreed" to accept cancellation with no charge. Unbelievable as that is it worked. Personally I spoke with "Jake Green" which I am sure isn't his name. I was called names and treated like a criminal because I asked nicely to speak with an American after my original phone call with a woman who spoke very unclear English. Either way, please report to the above mentioned agencies, do not pay this bill it's a scam! Funny a few days after receiving the info from the BBB we received an invoice thru the US postal service. Guess what I did, reported it to them as mail fraud. I also called this "company" after receiving the invoice to ask about it and they told me to disregard it. I have kept all faxed invoices, the email from the BBB and this invoice. I am prepared for them to try collecting again! My best advice, fight back using the agencies listed above, it's the best hope we have of stopping them!
  • 0
    Ralph
    They keep doing it to me too... A man with an indian accent calls up while I'm at work and says he spoke to my boss about cancelling a yellow page listing and I kept saying I'll transfer you to his voicemail or to speak to him directly at another time since he wasn't there... but he gets angry so I hang up and get back to work.. he calls AGAIN, this time with "Nathan Frost" on the line and they started recording me now saying I've accepted an invoice on behalf of the owner of this business.  He calls me like 4 months later saying there's an outstanding invoice for this business and it's NOT ONLY NOT UNDER THE OWNER OF THE BUSINESS' NAME... it's under MY NAME.  So I go to a public yellow pages site and find this listing and look at this invoice they fax me for like $600 and it's something you could find for FREE at any other site with business names.. bare bones, nothing but a name and address.  Then I see I was supposed to receive a login ID and password for "MY" account they claim but I received no such thing... this is a scam, but they NEVER stop calling or FAXING and I'm now ACTUALLY taking legal action to these freakin' criminals... They call up my boss THREATENING him with destroying HIS business' credit, which I allegedly decided to pay for a $600 listing out of my own pocket FOR the owner! YEAH, RIGHT!.... that seem a little odd nathan frost? I asked. Remember that Indian guy and him saying it's only a confirmation that my boss wants this cancelled so he's no longer charged? NOPE! Not a god damn clue! "I don't know the logistics," he said. You don't know the logistics??? YOU WERE ON THE PHONE WITH US YOU IDIOT!... these people are going to stop their harassment...
  • 0
    Margie
    Our company was contacted by this company by a man named Patrick Walters this is the second contact via fax with a past due invoice then by phone.  The first contact was by a woman named Joanne Moore.  Both people were very rude and kept insisting that I authorized a listing with their company and that I owed them money.  I believe this is a scam!
  • 0
    Don
    | 1 reply
    These scumbags tried to extort us too.  I filed a complaint with the Calif. Attorney General's Ofc who sent them a letter.  I received a second reply from the Attorney General's Ofc today which included a form letter from YPP informing the AG that our account had been closed with no balance due and an apology for any misunderstanding.  Thanks to our Attorney General's Office for pursuing this.  I am sure this is just an effort to appear to be legitimate but at least it's behind us now.
    • 0
      tj replies to Don
      They are two faced liars:  one face lies to you, and the other lies to the CA AG.
  • 0
    pete
    These guys continue to function!!! They called and misled my office manager and have threatened to place a bad report on both mine and my manager's credit rating!!!! We will file, as recommended above, with FTC, AG, BBB Postal Service.

    Totally confusing calls filled with mumbo jumbo. Does anyone know...can they file a credit rating complaint?
  • 0
    Sue C
    | 1 reply
    Sara Cross calls with threats to ruin our credit for advertising we did not buy.  Leaves voicemails threatening and faxes copies of invoices I know nothing about.  Logo similar to Yellow Pages...walking fingers.  I called Yellow Pages and they knew nothing about them or the use of their logo.... I filed a complaint with the BBB of Bentonville,  Arkansas...their mail drop.  PEOPLES PAGES - beware!!
    • 0
      Sarah H. replies to Sue C
      I have also been contacted by a company, Public Pages, that has an address on the "invoice" therating collections located in Bentonville, AR.  I assume this is the same scam just operating under a different name.  I filed a complaint with the BBB and am hoping they respond stating the account has been closed.  Unfortunately, our company fell for this last year and we actually paid them the 599.99 and now they have come back stating we are in a reocurring contract that we cannot get out of unless we pay 850.00!  I asked for a contract and of course they have none.  Just the fake phone call with me saying "yes" to agree to pay.  Which is completely doctored b/c I remember the pushy, rude Indian man that was asking me to update our free listing.  The voice in the tape they played me is an American man.
  • 0
    Misty, Dallas, Tx
    | 1 reply
    This is all to funny right now.  I received several phone calls and letters in March 2012 stating that we owe 639.99 from Public Yellow Pages on invoice U5286718 dated 11/21/2011 with acct number 23600228.  The phone verification call they recorded was indeed my dad (who also owns the company) accepted the listing by mistake.  We agreed to pay the bill due to his voice on the recorder.  We received a fax stating that our acct has been closed and our company was placed on their  National Do Not Call list and Do Not Renew List.   We thought this was closed and we would never have to deal with these idiots again.  Well low and behold, we receive a collection notice from Public Pages on 7/22/2013 stating we owe 915.35 for invoice R5577337 dated 1/1/2013 on acct number A11490106 (TWO DIFFERENT ACCT NUMBERS!!!!)  I asked if they had permission and they played the same tape!! [***].  THIS MAN KEVIN KING IS A COMPLETE JERK.  HE CLAIMS THAT THE ORIGINAL INVOICE WAS A TWO YEAR CONTRACT.  NO WHERE DOES IT STATE 2 YEAR CONTRACT.  NOT ON THE BILL, VERIFICATION PHONE CALL OR ANY WHERE ELSE.  I REFUSED TO PAY THIS INVOICE AND IT WAS TURNED OVER TO COLLECTIONS.  SARA  CROSS WITH THE PRE LEGAL DEPARTMENT STARTED CALLING AND SENDING FAXES.  THIS LADY STARTED YELLING AT ME SO I HUNG UP ON HER.  I DID ASK, IS THIS HOW YOU TREAT CUSTOMERS!!!  I WILL NOT, WILL NOT PAY THAT BILL.  YESTERDAY I RECEIVED A FAX FROM YOUR YELLOW BOOK, KINDA THE THE THING.  ARE THESE COMPANIES RELATED?????
    • 0
      Chastity replies to Misty, Dallas, Tx
      The same so called man "Kevin King" is pulling the same scam on our small business!! The "pre-legal" dept is calling us as well. I had caught Kevin in so many lies he couldn't even talk without stuttering!!!!!  This is our 2nd battle with these scammers. First was "public yellow pages" now it's "public pages". We will not pay this bill ever!!!!!!
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