Unsolicited calls, and won't place on do-not-call list

ComplaintsUnsolicited Phone CallsCardmember Services

Complaint

0
joshua wilmoth
Country: United States
I receive several calls per week, from various different states, all automated messages from Rachel at Cardmemebr services offering me a chance to lower my interest rates.  I dial "1" to speak with a representative when prompted and ask to be placed on their do not call list.  In some cases I get through the entire request before they hang up, other times they hang up as soon as I start.

Needless to say, the calls dont stop.  What good is a do not call registry and a requirement to honor do not call requests when they are ignored completely?

Comments

  • 0
    Mark Burnett
    Recorded message started with "We have closed your account as you should have gotten mail -- if you'd like to reopen your account, please press 1".

    I've received this call from a variety of numbers across the country -- as well as other recorded messages from "Card Member Services", "Card Services", "Member Services".  All the same kind of fraud.  I've asked a dozen times to be removed and usually was hung-up upon.

    This time, I pressed #1 again and when the lady answered and asked "Are your calling to reopen your account to lower your interest rate", I sort of exhuberantly said "Oh yes, I sure am!"  And the lady on the other end said "What do you need reopened; your [***]?".

    Just finished filing a complaint with the FTC -- Again!  

    Can't understand how these sewer clingers can keep going like this!!

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