fourth time major problem

ComplaintsAppliancesMaytag Centennial Washing Machine

Complaint

0
Joyce
Country: United States
We bought the Maytag Centennial washing machine in Oct 2011 and almost immediately there was a problem with the "on" switch. Soon afterward it failed to fully drain the water  after the spin cycle so we called for a repair. It worked for a time and then the same problem happened but seemed to work OK after I unplugged it and then plugged it back into the power outlet. A year later the same problem recurred but nothing I did fixed it so I had to call for a professional (that's another story...) and he had to order an expensive  part to replace a broken part so it would drain the water. It is nine months later and again the machine won't drain the water! We have had Maytag appliances in the past and they were great but not anymore.

Comments

  • 0
    Edward Hammond
    WE purchased this washer in 2013 and it has been tearing clothing, especially fine fabrics, ever since.  This is irrespective of setting used.  We have also experienced the poor washing, which is not that unusual for so-called "high-efficiency" washers.  Apparently Maytag has responded to the complaint about low water levels by making the new models with doors (or lids, as you might call them on top-loaders) that lock shut until the cycle is over!  That way you cannot see the water level.  I guess the laugh is on us.

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