Not depositing swiped charges

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Complaint

0
Steve
Country: United States
My HVAC Company started in 1999 .We recently acquired  four squareup CC swipes. Using the square for months with out any problems for tickets in amounts of under $100 up to $4600. I thought everything was fine until last week Friday 04/06/12 we swiped a ticket for $7750 it showed approved i didn't see nothing of it until Monday 4/09/12 when they sent me an email about some nonsense info they already in the beginning when we signed up . My employees ran 3 more service calls that also were not deposited so now I have $9300 sitting in limbo. My Company is small with a $15000 a month operating budget and for them to hold $9300 can send me to zero pretty quick in this economy. I sent them all the bull crap info that they all ready had when we signed up and everything seemed to be fine. Whether they respond quickly or not i am going to file a complaint with the State Attorney General's office the BBB and anywhere else i can think. Square needs to Square up to its responsibilities and customers or get off the playing field . This does not need to happen to any All American Small Family Business  times are already hard enough its time for David to Rise over Goliath.

Comments

  • 0
    Scott
    Same thing happened to me.. I am a small start up. They owe me 3,500.00 they may not be breaking he law.. The letter of the law. But they are committing fraud. I intend to contact our state attorney office as well local investigative television reporters. These people are scum bags.
  • 0
    Cake Daddy
    I am a small business and examining these statements appear to be done by actual Merchant dealers not actual businesses.  Certain elements withing the statements make it sound like a merchant type dealer or salesperson dealing in credit card transactions, the other give away is the spacing of the two complaints.  I examine people and body language, statements and writing for a living and these are bogus.

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