Fraudulent magazine orders

ComplaintsOtherKeystone Circulation Services

Complaint

0
Sandra W.
Country: United States
Called Allure magazine & advised them I am getting their magazine & I never ordered it & don't want it! Was advised by Allure Customer Service that Keystone  Circulation Services placed the order in my name & that I need to contact them about cancelling it & referred 1-800-967-3364 to contact them. I have never heard of Keystone, have never authorized them to place any type of orders in my name for anything. Phone only goes to voicemail not live person.

Comments

  • 0
    Call the publisher back..
    Tell them that if they fail to cancel the fraudulent subscription immediately, you will be filing a mail fraud charge against them with the US Postal Inspector.  Follow up with a written letter to that effect also sent to the publisher.
  • 0
    Anonymous
    +1-800-967-3363. They told me they couldn't cancel my subscription because it's free. The representative also said  that  I really don't have a subscription so there's nothing to cancel. I told the customer service representative that these magazines where unauthorized by me and they should be cancelled. The representative told me you was pretty much nothing that they can do, and that the magazine subscription would end when it ends. Good luck to you

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