unauthorized charges- not allowing cancellation
Complaint
Heather Lutz
Country: United States
I cannot get this company to cancel my subscription. Honestly, I am not exactly sure how this started in the first place, but the prices are outrageous and the coffee is not that great. Please, please check reviews before you get sucked in.
Comments
I apologize for the trouble you have had with my company, Seattle Coffee Direct, and I believe I can help you to rectify this situation. Please call to speak to a customer service representative at 888-217-CAFE as soon as possible. By providing us with some basic information, such as your name and zip code, we can look up your account to clear up any problems. If you are unsatisfied in any way, we will reasonably terminate your membership and provide refunds. To better understand the charges to your account, please see our details and terms at https://www.seattlecoffeedirect.com/TC2.php.
Sincerely,
Jeff Berman
Direct of Customer Service
jberman@seattlecoffeedirect.com