Billed for purchase which I did not make
Complaint
GIETREE KISTOW
Country: Trinidad and Tobago
I was billed by DRI*AVG TECHNOLOGIES FOR PURCHESES WHICH I DID NOT MAKE. THE CHARGE ON MY CREDIT CARD WAS MADE ON 6th January 2018. The amount is USD 89. 97 and USD 59. 98 . Please refund me my money and give me clarification on this matter. Thank you.
GIETREE KISTOW.
GIETREE KISTOW.
Comments
As a 90 year old with health issues who has been self isolating, I am dependant on buying many items on line and only when I tried the next morning to make three purchases and each was declined did I realise there was something amiss. I then had the hassle (which I can well do without!) of contactng my bank and having the card re-instated and subsequently placing the orders again.
Looking for the telephone number of AVG (which itself they make far from easy) I find numerous complaints about them taking money unlawfully. Surely (and I write as a former magistrate) there is some punitive action that can be taken against a company that apparently regularly and continuously acts in this illegal way? Does anyone out thete know what we can do to prevent others being conned in this way?