Faulty control board

I purchased a Whirlpool Duet set and at the time it was about $2600. for the set. They are about 4 years old and my power button failed. After researching for a replacement part I found out they do not make a replacement part after they quit making them for being faulty. They now have a redesigned part that replaces both the left and right control board and is quite expensive. I will not be purchasing Whirlpool products in the future, here is a copy of the email I received from the repair parts company. I really feel Whirlpool should stand behind their products and offer some sort of discount for replacing their faulty product designs.

Well, no good news from Whirlpool.  

They did have problems with that main control and interface but they do not have any kind of extended warranty/recall on the part.

The new part (kit) that replaces pt#W10110658 is part#  W10294708.  This kit replaces both the center and the right control boards on that machine and is the only part available per WPL.   It is pricy $276.50 is our best price on that and it would be 7-10 to get directly from WPL.  
           
Let me know which direction you would like us to proceed.  I  can apply what your have already paid towards purchasing that new part, or I can refund you the total amount.  
Thanks again,
XXXX
SaveMoreOnParts.com