Rude Manager
Complaint
debra connolly
Country: United States
Great Clips in Spotsylvania, VA (Cosner's Corner).
The woman who has claimed to be the manager of this Great Clips has not only insulted my 8 yr old child by asking him if he washed his hair on one hair cut day (he is meticulously clean,, showers every single day) - but on this last visit (yes, I know..we gave it one more chance even after the insult about washing his hair) -- when we signed in, she told us it would be less than 5 minutes. Right after we sat down, a woman with 3 children walked in - and they were taken before us! This woman said "oh someone will be with your son shortly".. I said, weren't we here first? And she replied "someone will be right with you". I didn't make a scene, but maybe I should have, but this is not how to treat customers. And if this woman is REALLY a manager - what is upper management thinking? How can you let people like this abuse customers in this way? I will never, ever return to this Great Clips, or any other, and I have been sharing my experience with everyone I know. Shame on you, Great Clips.
The woman who has claimed to be the manager of this Great Clips has not only insulted my 8 yr old child by asking him if he washed his hair on one hair cut day (he is meticulously clean,, showers every single day) - but on this last visit (yes, I know..we gave it one more chance even after the insult about washing his hair) -- when we signed in, she told us it would be less than 5 minutes. Right after we sat down, a woman with 3 children walked in - and they were taken before us! This woman said "oh someone will be with your son shortly".. I said, weren't we here first? And she replied "someone will be right with you". I didn't make a scene, but maybe I should have, but this is not how to treat customers. And if this woman is REALLY a manager - what is upper management thinking? How can you let people like this abuse customers in this way? I will never, ever return to this Great Clips, or any other, and I have been sharing my experience with everyone I know. Shame on you, Great Clips.
Comments
It's not a salon it's a brothel. Plus I would never bring children there. She is not patient with them nor is she polite. She makes fun of them. She is rude and it makes an unpleasant experience.