POOR SERVICE

ComplaintsAppliancesWhirlpool / Maytag

Complaint

0
R P SHRMA
Country: India
I have taken a two year contract for my whirlpool 1.5 Ton A.C. from their Kolkata office. However I am not getting proper service from them. My A.C. broke down frequently but they repaired it on temporarily basis.I think there is major fault in my A.C. and in order to save money they are repairing it on temporary basis and waiting for my contract which is going to be expired on September,2012. I am a senior citizen and unable to bear such heat and humidity . I made a service call on 08.06.2012 ,however in spite of providing service in next 24 hours no one came to my house till date. Every time I call them they said that a mechanic will go today.  

Details of AMC from:
IGLOO SERVICE
1 SATYA DR. ROAD,KOL 700023
BILL NO 4984 DT 06.10.10

Comments

  • 0
    WP2008
    Hello R P SHRMA.  My name is Melanie and I am a representative of  Whirlpool. We apologize about the frustration you have experienced with your air conditioner.  If you would like us to look into this further, please provide your name, the name of the site you were contacted on (complaintWire) , your user ID name (R P SHRMA), your phone number, your address, the full model and serial number, and email the requested information to Whirlpool.Digital@whirlpool.com.  We would be happy to review your concerns further. Sincerely, Melanie.

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