Google-Rainstar - G.CO/Payhelp#

ComplaintsOnline StoresGoogle-Rainstar - G.CO/Payhelp#

Complaint

0
irvinompong
Country: Philippines
my wife got around 10 separate charges of this rainstar and totalling to 4,900 pesos or $100 but she did not make any purchase on her credit card nor knows about google plays rainstar in the first place? how can we get back our hard earned money? please help. thanks

Comments

  • 0
    Contact your bank..
    Immediately contact your bank to dispute the charges as fraudulent, and have your bank block your card number to prevent further charges.  Your bank can reverse the charges if you dispute promptly.
  • 0
    Abbi
    Same here. My debit card has the same charges from Google rainstar. What i did is I opened a new savings acct with the same bank, all I did was enroll it on online banking, after I deposited some cash, voila. P500 was maxed out with charges from, this time, its a new seller but still through Google, Google*Young Joy.

    My bank is not helpful at all cause they will charge me 1000php afterwards for investigating. And the charges Im disputing is around 1500php, so it doesnt make sense. I just contacted google, still awaiting for their response.
  • 0
    Rochelle
    Just received a NZD$74.99 charge from "Google*Youn" - never heard of or purchased from this vendor. Will be disputing.
  • 0
    Vickie
    I have a lot of google youn joy taking out of my bank account. What is this. Do I get charged every time I play the game? I really enjoy playing it but since they are taking it out and I am not purchasing anything  I uninstall the game.

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