SCAM!! DON'T USE!!!!!

ComplaintsTravel1800SkyRide

Complaint

0
Bryon Meyer
Country: United States
I TRIED TO USE THIS COMPANY TO RESERVE A HOT AIR BALLOON RIDE FOR MY WEDDING PROPOPSAL. AFTER HAVING EVERYTHING CONFIRMED AND SET, I RECEIVED A CALL TELLING ME THAT IT WOULD NOT WORK AND THE SALES AGENT JUST BOOKED IT BECAUSE HE WANTED TO MAKE A SALE! STILL WANTING TO DO IT I BOOKED ANOTHER DATE, THEN TWO DAYS PRIOR THEY CALL AND TELL ME THAT DATE WILL NOT WORK!! THIS COMPANY HAS THE WORST CUSTOMER SERVICE AND I WOULD NEVER USE THEM. PLEASE LOOK FOR ANOTHER COMPANY!

Comments

  • 0
    pigtail
    They are a scam. I purchased a balloon ride as a gift for my husband. We scheduled the ride and it was canceled due to bad weather. Now they want us to pay a fuel surcharge of $300+ to reschedule. They said they waived the fee when we booked but didn't tell us now they won't waive the fee again even though we never got our ride. I filed a complaint with the BBB and they refuse to refund the $380 I paid them for the gift card.

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