Complaint

0
Binu Babu
Country: India
Hi AirTel,
Today(24/03/2012) I got SMS informing that my Account has been deducted with Rs 70 for Pack Purchase. I have not requested for the same
Please credit me with my money back.

Binu Babu
Mob- 9995744642

Comments

  • 0
    airtel
    Dear Binu Babu,

    This is to inform you that your concern listed on 22 March 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
            
    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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  • 0
    airtel
    Dear Binu Babu,

    Kindly read the above date as 24 March. 2012 in place of 22 March 2012. This was due to the human error. We regret for the inconvenience. However, the concern highlighted by you has been duly addressed and resolved.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - http://bit.ly/fKcSxc
    Facebook - http://on.fb.me/cECyvS
  • 0
    airtel
    Dear Binu Babu,

    We would like to inform you that your concern listed 24 March 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

    Regards
    Rakesh Ranga        
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - http://bit.ly/fKcSxc
    Facebook - http://on.fb.me/cECyvS

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