De-activation of Easy Search subscription services from Airtel

ComplaintsCellphone ProvidersAirtel

Complaint

0
Avradip Pradhan
Country: India
My Airtel prepaid number is +91 9611187390. I did not activate EASY SEARCH/ VIDEO TALKIES Services, and still I was getting SMS from AT-AIRINF everyday and 1 Rupee was getting deducted from my account. The SMS was as follows : "You have been renewed for EASY SEARCH subscription service from AIRTEL. You have been charged Rs. 1.0" from AT-AIRINF. And once in every month I was getting an SMS like this: "You have been renewed for VIDEO TALKIES subscription service from AIRTEL. You have been charged Rs. 30.0" from AT-AIRINF. So, I lodged a complaint few days back, on the basis of that only the Video Talkies Subscription probably have been stopped, because I got an SMS regarding that. But the other problem is still there (regarding Easy Search). Even today I got that same SMS like I mentioned at the top. Please stop this Easy Search subscription as early as possible.

Thanking you,

Regards,
Avradip Pradhan
Email Id: avradipjan24@gmail.com

Comments

  • 0
    airtelpresence
    Namaste Mr. Pradhan,

    This is to inform you that your concern listed on 30 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at airtel.presence@in.airtel.com
            
    Regards        
    Saurav Ahlawat    
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd    
    Airtel.Presence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence 
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
  • 0
    airtelpresence
    Namaste Mr. Pradhan,

    We would like to inform you that your concern listed 30 July 2013, has been resolved. Should you have any queries please contact airtel customer service at airtel.presence@in.airtel.com

    Regards
    Saurav Ahlawat    
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtel.presence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence 
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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