refusing your payment

ComplaintsFinancesASC

Complaint

0
JHG
Country: United States
if you are late making a payment they will refuse your payment . if it is 5 days late they want the next months payment also they have sent my checks back refused to take them unless I make 2 payments then threatened me with foreclosure. they are horrible to deal with should be shut down. we bailed wells fargo out people look how they treat us. They are worst than dealing with loan sharks I have never dealt with them but these people are awful add illegal fees and charges on everything and lock you out continually from paying online so you have to pay fees for over the phone they should be prosecuted. I don't care what kind of credit you have you won't have any when you walk away from them.

Comments

  • 0
    tj
    If you search on ASC, you will find many similar complaints to yours.

    They appear to be cramming fees by creating excuses to reject payments. possibly even when received timely.  Other loan servicers have been caught running this type of racket, notably Fairbanks Capital.  Providian was caught doing this with credit card payments.

    Contact your state Attorney General for assistance.  You may need to file a RESPA dispute, and a complaint with HUD, or seek the advice of an attorney.

    You should also send all payments certified, so you have proof of mailing, and of when the post office says it was delivered, even if they reject it.  You may be able to build a case for mail fraud.
  • 0
    tj
    The other thing to watch out about if you suspect their accounting, is if you pay by coupon instead of receiving monthly statements.  If so, there have been cases where unscrupulous servicing companies have failed to credit payments for months to years while racking up fees instead, all while not disclosing that the payments are not being applied to principal as required by the terms of the loan.

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