Unauthorized amount deduction for "RECIPES" subscription
Complaint
Magesh
Country: India
Iam Magesh and my AIRTEL prepaid number is 9840456972. I am been deducted daily with 3 rupees saying for renewal of RECIPE subscription. I never subscribed for it and i never need it to renew also. Please take appropriate corrective action and credit me back the amount i lost. This is happening for many days but i noticed only recently.
Comments
This is to inform you that your concern listed on 13 August 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at airtel.presence@in.airtel.com
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.Presence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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We would like to inform you that your concern listed 13 August 2013 has been resolved. Should you have any queries please contact Airtel customer service at airtelpresence@in.airtel.com
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33