unhappy with the service

ComplaintsConsumer Electronicssamsung washing machine

Complaint

0
SAVITA MISHRA
Country: India
I have a Washing Machine of Sumsang Company which is troubling me a lot.I had complaint in the service center of Samsung company in Agra.There still no correct action taken of my complain becoz the service engineer are not upto mark the washing machine is still not in proper condition .

My first problem was that The tub of the machine was broken i compliant about it on 10 june.
It went to the service center and when it came back on 26 june it wasnot assembled properly i complaint for it again the service engineer did not came to see it and after that when i tried to use it the ring of the machine was cutted/scratched and after 4 days(29 june)it  went to service center again it came back .Making a lot of noise after even the ring cutted was repaired by the engineer.Mr Chetan Vikas the area manager And Mr. Khatpalia
Mr.Turan Saxena i have talken all of them.Mr Khatpalia said that the part is not available till now It is till now in non working condition.
The service center was changed because before that i used to talk to Mr feroz khan pervious center head.And the ghaizibad service center toll free number can't be dailied by my mobile it give an error.Mr Rahul PAndey the new service center head did not took our problem seriously.

Your Cuostmer,
Savita Mishra
Lohamandi
Agra

Comments

  • 0
    Supriya
    I have an washing machin in warranty, it stopped with in 2 montha of the purchase & it is with in warrenty, These people have replaces the moter over 3 times but still not working, all complaind fall on deaf ears.

    In last 7 monthas I have hardly used it for 30 days.

    REALLY WORST STUFF & SERVISE
  • 0
    sanket
    I have bought the front loading Samsung washing machine 6.5 kg (Washer cum dryer) from CROMA C.B.D Branch….. B.P no 8407769205 … From day 1 the dryer is not working….. At the initial stage the Cust service people from CROMA & Samsung said to check the wiring of the entire house and no one attended for 2 mts after 5 complaints. After 2 mts the service executive came and said that the problem is with the machine and has a manufacturing defect. Since then no one came to repair it or replace it….since it’s a manufacturing defect…….I have launched 14 complaints till date……the cust service fooled me for 2 mts and now they say why should we replace it …II HAVE THE RECORDING OF THE CUST SERVICE EXECUTIVE ON MY CELL PHONE ON WHICH ALL THE THINGS ARE MENTIONED…. I intend to go to consumer forum AND PRODUCE THE RECORDINGS….
  • 0
    Muhammad Shahzad
    I have some problem in my Samsung washing machine Model P103/SWP. Detail si given below.
    Machine can not start & display Ed error messages.

    Kindly inform us for repair and description of error.

    Thanks & best regards,
  • 0
    Muhammad Shahzad
    I have some problem in my Samsung washing machine Model P103/SWP. Detail si given below.
    Machine can not start & display Ed error messages.

    Kindly inform us for repair and description of error.

    Thanks & best regards,
  • 0
    sushil baghel
    i have samsung washing machine its 5 year warrenty but now i am facing so many problem wth this machine i have many complain in service centre but still they are not working properly

    kindly inform us for repair and description of error

    thanks
  • 0
    manish jain
    i have samsung washing machine its many problem wth this machine i have many complain in service centre but still they are not working properly
  • 0
    M GUNASEKARAN
    Sir,
    my washing machine is SAMSUNG FA TL W/M WA82V4GEC 6.2KG  was purchased on 17.01.2010 at Vasanth & Co, Usman Road, T.Nagar, Chennai 17. My complaint is w/m is running or running over when taking the cloths inside the drum it is electric shock attacked for the user. This was already happened and complained, your person came and changed the motor, he told that hereafter no problem. But still continue this problem. I request you to rectify this problem very earliest. thanking you.
  • 0
    M.GUNASEKARAN
    Sir,
    my washing machine is SAMSUNG FA TL W/M WA82V4GEC 6.2KG  was purchased on 17.01.2010 at Vasanth & Co, Usman Road, T.Nagar, Chennai 17. My complaint is w/m is running or running over when taking the cloths inside the drum it is electric shock attacked for the user. This was already happened and complained, your person came and changed the motor, he told that hereafter no problem. But still continue this problem. I request you to rectify this problem very earliest. thanking you.
    gunarkm@yahoo.in
  • 0
    PS Patro
    PLease check the earting in your home wiring system
  • 0
    rıdvan başarır
    ben somsung un camaşır makınasını aldım eve geldı arızalı cıktı servis göturdu 50 gundur makına gemedı magdur durumda kaldım   bıdahamı samsung un urunlerınden  almamaya yemin ettım bu kadar olmaz ya  insanları enayı yerıne koyuyolar ilgılenmıyolar bıde
  • 0
    MG.SEKHAR
    We have utilising Samsung washing Machine from last 4 years. One time two years back a small error in flowing water has been attended by your service center personals. Till then no defects.
       But now when running the machine electrical sparks are coming out in the bottom where electrical connection to the machine. we are fearing that it may damage the machine. Our Machine model is:    

                  Fully Automatic washing Machine 6.5 Kgs - Model No.WA85PPL.

    Address> MG.Sekhar D,No.6-8-1184 upstairs, NGO's colony, KT.Road, Tirupati, Chittoor District,
                   Andhra Pradesh. Mobile:9440291029   (E-mail: mgsekhar5@gmail.com)
                 When I call to the service centre in Tirupati, they suggested to post your complaint on line, But the number is not working. Hence I requested to kindly attend the above defects please. . . .MG.SEKHAR
  • 0
    Tammy waters
    I bought a front loading washer at lowes.. along with the dryer . The dryer is great & still is..bit the washer, it has this god awful smell that's left on the clothes if you don't take them out IMMEDIATELY! !!!! u can wash a load & go to the store & then get them out.. oh no they smell horrid!!! Had this looked at 5 times & they say it's nothing!! Well now when I start a load & hit start.. it goes for one min & beeps and has to be restarted, at least 4-6 times.. will not run a full cycle without having to be restarted. ..!!!!!!!!  It's crap!!! I have alot of money on th3se... would like to have the damn thing replaced!!! How bout contacting me bk....828-289-2480 ASAP

Post a new comment