Unauthorize Debit Card Charges/Stealing card info

ComplaintsScamsWC * VALUE PLUS

Complaint

0
Linda Trempe
Country: United States
This company took 3 monthly payments from my bank account before I noticed the $16.95 charge for each month (they count on us not noticing and most banks only will go back 60 days for a debit card, credit card companies generally give more leeway) and I called the 800# on my statement only to be given a run around.  "Membership Services" could not say what the membership was for or how they had my card info.  A supervisor, "Jim", who I asked for next answered the phone as "Jim with 'Gardens Alive' and still claimed he could not find me in their system and therefore could not refund my money. I've found numerous complaints on this company and it seems many people have been contacted by this company from their 800-475-1942 but never gave them personal info and still have been charged.  Others such as myself have ordered things online (I saw both products on TV) and then got hit.  In any event it seems none of us have approved these charges or directly given them our card info.  This is not only fraud against us but our banks/credit card companies as well!  What you can do to fight back is first go online to FTC, Federal Trade Commission, and fill out their online complaint form.  In my case my bank statement showed this company based in Minnesota so you can also go online to the MN State Attorney Generals office and download and print their complaint form and send it in.  Contact that state's BBB and your local BBB as well.  Last but not least let your bank/credit card company know that fraud has been perpetrated against your account and to take action.  We, as consumers, can only stop this type of fraud and stealing of card numbers if we all fight back together.  Let your voice and outrage be heard to stop this criminal activity.

Comments

  • 0
    tj
    If you didn't authorize their charge, then contact your bank immediately to dispute the fraudulent charge and close that account.  Otherwise there is nothing to prevent them from continuing to charge an open account that they have an account number for.
  • 0
    MARTHA PELAYO
    THIS COMPANY CHARGED $16.95 TO MY ACCOUNT WITHOUT MY AUTHORIZATION.  i NEVER EVEN KNEW THAT WX....  WHATEVER EXISTS.  PLEASE CANCEL THE CHARGES YOU MADE TO MY ACCOUNT IMMEDIATELY.
  • 0
    MARTHA PELAYO
    I AM SORRY FOR THOSE PEOPLE TO FRAUDULENTLY CHARGE.
  • 0
    Mark in Kansas City
    We had the same problems mentioned by Linda. You can also got to the FBI's Internet Crime Complaint center and lodge a complaint for with them also at www.ic3.gov.
  • 0
    Ellen
    Sept. 22 my Visa credit card had an unauthorized charge of 16.95. I immediately called my credit card company and report it. They removed the
    fraudulent charge, and cancelled my current credit card number. They also
    are sending me a form to file a complaint against WC VALUE PLUS-V, located
    in Minnesota. Where's their state attorney general, allowing these fraudulent practices to continue.
  • 0
    Andrew G
    They just hit me as well. for only 2 charges before I caught on. I think this came about when I ordered something I saw on TV from that Billy Mayes guy. I will never order anything he endorses again. When I called them after getting their number from my bank, I was told that they give discounts on trips and stuff. They also told me I should have recieved a membership package in the mail. WHICH I DID NOT!! I called my bank and filed a complaint and told them not to authorize anymore charges from that company. My bank told me I was not the first one to complain about them. These people need to go to jail and give back our money. Thank god I caught it after only 2 charges. Everyone beware!!!!!

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