Complaint

0
Narendra Singhvi
Country: India
I have received a message from AD-54321 that I have been renewed for Full Track Subscription service from Airtel and have been charged with Rs. 5. But I never subscribed to such service. When I called up customer care, it says: "the number you have called does not exist". What is this man? Are you forcing me to take up another way to file a complaint in consumer forum? Just stop such fake balance charges!

Comments

  • 0
    shaheer pv
    pls sri njan soudiyil ninnum ayakkunadane enik  ende license idiyil oru sim undayrunnu  athinde bill eninik ende email ayachutarumo ende condakt nober 00966565120691   shaheertd@gmail.com ende mail aanu
  • 0
    Airtel
    Dear Narendra Singhvi,

    This is to inform you that your concern listed on 29 Aug. 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@in.airtel.com with your contact details (address and landline or mobile phone number).

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards    
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - http://bit.ly/fKcSxc
    Facebook - http://on.fb.me/cECyvS
  • 0
    airtel
    Dear Narendra Prasath,

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@in.airtel.com and we will be happy to be of assistance.
     
    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - http://bit.ly/fKcSxc
    Facebook - http://on.fb.me/cECyvS
  • 0
    abhishek
    SIR I HAVE PROBLEM REGARDING AIRTEL FOR DEDACTING MY ACCOUNT FOR NO PURPOSE ..... THIS IS MY NUMBER

Post a new comment