Deposit not refunded
Complaint
Leon Potgieter
Country: South Africa
My Rental Agreement Number:4011175024 Currency:Euro
A reserve of 500 Euro was placed on my VISA card (ending 9243) but this reserve hasn't been lifted. All correspondence with Europcar has been fruitless. They don't bother to respond. I was informed that this would be done within a few days and now they don't show any interest in sorting this out.
Their service is shocking!!!! Rather use another car hire company that cares. Europcar do not respond!
A reserve of 500 Euro was placed on my VISA card (ending 9243) but this reserve hasn't been lifted. All correspondence with Europcar has been fruitless. They don't bother to respond. I was informed that this would be done within a few days and now they don't show any interest in sorting this out.
Their service is shocking!!!! Rather use another car hire company that cares. Europcar do not respond!
Comments
A reserve of 500 Euro was placed on my VISA card (ending 9243) but this reserve hasn't been lifted. All correspondence with Europcar has been fruitless. They don't bother to respond. I was informed that this would be done within a few days and now they don't show any interest in sorting this out.
Their service is shocking!!!! Rather use another car hire company that cares. Europcar do not respond!