De-Activation of m.igfun.com Subscription
Complaint
PRACASH
Country: India
I complainted for De-Activation of m.igfun.com Subscription.
Complainted dated:03/01/2009 at nearly 12.50 pm.
The customer care officer tell him it can be de-active 06/01/2009.
After that i will call on 04/01/2009 one officer can take my complaint, thas is daily Subcription Rs.10/-will be deducted my account (through 64611010 this number (http://m.igfun.com)), so please give me the refund.That officer Discuss about this matter he tell him with 1 or 2 hour's the amount will be credited your account.Ok I can also received that amount.After that 04/01/2009 also charged Rs.10/- for m.igfun.com Subscription.
And i will call to customer care and rectified it. Then 04/01/2009 again charged Rs.10/-for m.igfun.com Subscription.And I can call to Customer care one lady lift the phone i tell this matter, and she replyed him it cannot be refunded and de-activated also.She Suggest him please go that wesite and de-active. I tell her in that website there is no options for De-activation.She can't agree and she disconnect the phone.After 10 min's i can try again but it can't able to talk custumer care officer(Please send SMS to 121 my customer care officer can call you.).
After that i can take my freind moble to talk customer care officer, i will this details after that there is no reply the call will ended. I can also try again same problem.
How to rectify my problem ?
What is going on ?
Please give me the reply
my mobile number is 9894741473
Complainted dated:03/01/2009 at nearly 12.50 pm.
The customer care officer tell him it can be de-active 06/01/2009.
After that i will call on 04/01/2009 one officer can take my complaint, thas is daily Subcription Rs.10/-will be deducted my account (through 64611010 this number (http://m.igfun.com)), so please give me the refund.That officer Discuss about this matter he tell him with 1 or 2 hour's the amount will be credited your account.Ok I can also received that amount.After that 04/01/2009 also charged Rs.10/- for m.igfun.com Subscription.
And i will call to customer care and rectified it. Then 04/01/2009 again charged Rs.10/-for m.igfun.com Subscription.And I can call to Customer care one lady lift the phone i tell this matter, and she replyed him it cannot be refunded and de-activated also.She Suggest him please go that wesite and de-active. I tell her in that website there is no options for De-activation.She can't agree and she disconnect the phone.After 10 min's i can try again but it can't able to talk custumer care officer(Please send SMS to 121 my customer care officer can call you.).
After that i can take my freind moble to talk customer care officer, i will this details after that there is no reply the call will ended. I can also try again same problem.
How to rectify my problem ?
What is going on ?
Please give me the reply
my mobile number is 9894741473
Comments
By PRACASH, a few seconds ago | Country: India
I complainted for De-Activation of m.igfun.com Subscription.
Complainted dated:03/01/2009 at nearly 12.50 pm.
The customer care officer tell him it can be de-active 06/01/2009.
After that i will call on 04/01/2009 one officer can take my complaint, thas is daily Subcription Rs.10/-will be deducted my account (through 64611010 this number (http://m.igfun.com)), so please give me the refund.That officer Discuss about this matter he tell him with 1 or 2 hour's the amount will be credited your account.Ok I can also received that amount.After that 04/01/2009 also charged Rs.10/- for m.igfun.com Subscription.
And i will call to customer care and rectified it. Then 04/01/2009 again charged Rs.10/-for m.igfun.com Subscription.And I can call to Customer care one lady lift the phone i tell this matter, and she replyed him it cannot be refunded and de-activated also.She Suggest him please go that wesite and de-active. I tell her in that website there is no options for De-activation.She can't agree and she disconnect the phone.After 10 min's i can try again but it can't able to talk custumer care officer(Please send SMS to 121 my customer care officer can call you.).
After that i can take my freind moble to talk customer care officer, i will this details after that there is no reply the call will ended. I can also try again same problem.
How to rectify my problem ?
What is going on ?
Please give me the reply
my mobile number is 9894741473
Complainted dated:02/01/2009 at nearly 12.50 pm.
The customer care officer tell him it can be de-active 04/01/2009.
After that i will msg on 03/01/2009 one officer can take my complaint, thas is daily Subcription Rs.10/-will be deducted my account (through 64611010 this number (http://m.igfun.com)), so please give me the refund.That officer Discuss about this matter he tell him with 1 or 2 hour's the amount will be credited your account.Ok I can also received that amount.After that 03/01/2009 also charged Rs.10/- for m.igfun.com Subscription.
And i will call to customer care and rectified it. Then 04/01/2009 again charged Rs.10/-for m.igfun.com Subscription.And I can call to Customer care one lady lift the phone i tell this matter, and she replyed him it cannot be refunded and de-activated also.She Suggest him please go that wesite and de-active. I tell her in that website there is no options for De-activation.She can't agree and she disconnect the phone.After 10 min's i can try again but it can't able to talk custumer care officer(Please send SMS to 121 my customer care officer can call you.).
After that i can take my freind moble to talk customer care officer, i will this details after that there is no reply the call will ended. I can also try again same problem.
How to rectify my problem ?
What is going on ?
Please give me the reply
Complainted dated:03/01/2009 at nearly 12.50 pm.
The customer care officer tell him it can be de-active 06/01/2009.
After that i will call on 04/01/2009 one officer can take my complaint, thas is daily Subcription Rs.10/-will be deducted my account (through 64611010 this number (http://m.igfun.com)), so please give me the refund.That officer Discuss about this matter he tell him with 1 or 2 hour's the amount will be credited your account.Ok I can also received that amount.After that 04/01/2009 also charged Rs.10/- for m.igfun.com Subscription.
And i will call to customer care and rectified it. Then 04/01/2009 again charged Rs.10/-for m.igfun.com Subscription.And I can call to Customer care one lady lift the phone i tell this matter, and she replyed him it cannot be refunded and de-activated also.She Suggest him please go that wesite and de-active. I tell her in that website there is no options for De-activation.She can't agree and she disconnect the phone.After 10 min's i can try again but it can't able to talk custumer care officer(Please send SMS to 121 my customer care officer can call you.).
After that i can take my freind moble to talk customer care officer, i will this details after that there is no reply the call will ended. I can also try again same problem.
How to rectify my problem ?
What is going on ?
Please give me the reply
my mobile number is 9878694329
This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
Regards,
Mohsin Khan
Airtel Customer Service Team
This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
Regards,
Mohsin Khan
Airtel Customer Service Team
This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. We are restricted by the absence of your contact details. Please write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).
We assure you that we are committed to resolve the issue to your satisfaction.
Regards,
Mohsin Khan
Airtel Customer Service Team
I would like to inform you that your concern listed on 04th January, 2009 has been resolved.
Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in
Regards,
Rakesh Kumar
Airtel Customer Service Team
I would like to inform you that your concern listed on 4th January, 2009 has been resolved.
Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in
Regards,
Rakesh Kumar
Airtel Customer Service Team
I would like to inform you that your concern listed on 4th January, 2009 has been resolved.
Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in
Regards,
Rakesh Kumar
Airtel Customer Service Team