The company Lies
Complaint
Delaine Reves Oquendo
Country: United States
I ordered the product and requested the 39.99 that I saw adverstized on tv. when it arrived, i didn't think much that the bottles were bigger.. they don't look so small on tv so i assumed i got the 39.99 deal and 10 dolar more. my 1st statment shows the charge plus shipping.. So all was okay "or so you think" next thing i see was that i was charged in april and may.. i'm the idoit that doesn't look at her credit card statments. i called them right away and asked "why are you charging me every month" they said that i agreed to the larger amount and that it's 49.99 the 2nd and 3rd month and they will send me refill. So I flipped and asked for the supervisor. Well, let me tell you that they have no customer service what so ever!!! I informed her that i didn't agree to this and to stop charging my account. She insisted that i did agree and had the balls to tell me that the calls are recorded. So I said GREAT let me listen to my call. i asked about 10 times and she refused. I cancelled the the stupid order and what do you know they send me a refill and charge my account. I return the damn product with canada post and confirmed online that it was recieved. 3 months later they send me a bill for 49.95 x 2 which is now in collection.. I throw the slip out thinking that i would never have to deal with the company again...I want to talk with some bady speaek spanish, no bady answer.
i can't believe how many complaint this product has and no one has done anything about it.
i will not pay.............. nor will i ever order from a USA company....
i can't believe how many complaint this product has and no one has done anything about it.
i will not pay.............. nor will i ever order from a USA company....
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