No Power

ComplaintsAppliancesPower Washer model no. PW1600H-CA

Complaint

0
Calvin Moon
Country: Canada
I purchased this power washer from Home depot last year. I've never used it because i was renovating the house. I just took it out of the box last week and there was no power. When I press the RESET button from CFCI, not light comes on. I emailed them from their home page and I haven't received any response. They don't even have phone number. DO NOT BUY THEIR PRODUCT.

Comments

  • 0
    Stephanie, Home Depot Customer Care
    Hi I'm Stephanie with Home Depot Customer Care. I will be happy to assist you with your power washer issue. Please feel free to email more details about the unit to stephanie_care@homedepot.com

    Thanks,

    Stephanie, Home Depot Customer Care
  • 0
    Sarge
    I received a power washer Model:  PW1600H-S 1600 PSI for Father's Day.  Today, I read the procedures in the owners manual and started to use it according to procedure.  The motor ran a few seconds, shut off, and I can't get it to start again.  I read the trouble shooting and did what instructed to do, and still nothing.  The GFCI light is still on so it's getting electricity.  This is the first attempt to use it.
  • 0
    Customer Service Representative.
    Dear valued customer:

    I am a Customer Service Representative at the Husky Power washer Company. Please accept my apology for the issue you experienced with your pressure washer.

    Please contact us at 888 550 1606 or cservice@fna-group.com

    When leaving us a voicemail, please provide your full telephone number including the area code. We also ask that you speak clearly.

    Reference this posting NE01211102  when you make contact and we will resolve this issue to your full satisfaction.

    Thank you,
    Husky Customer Service Team
  • 0
    Ed Bryant
    Hi, i have the same complaint with this model. Used it once and now I have no power. Have contacted the company. See below their response dated June 4th. Today is June 12th.

    Dear Ed Bryant,
    Thank you for contacting us!
    We have received your inquiry and are assigning it to a representative. You can expect to receive a response from us in one to two business days.
    To help track your inquiry we have generated a reference number. Your ticket code is LTK5290896595X. Please use this code in any further communication.
    ====== Your Inquiry ======
    Hi, my pressure washer will not start up when I press the on button? I have tried everything. There is no reset button on the cord?
  • 0
    Steve Hall
    Hello....as far as this pressure washer...I have the same issue!  Of course my pressure washer is Model No. PW1600H-M.  I received this washer for my Birthday last year and of course with my bday being in March and I live in Indiana it was still winter time.  My kids got it for me from Menards in Avon, IN to make car washing....etc. much easier!  So it was stored away in the garage for a while then we moved....   Yesterday, I thought NOW I am using this machine!  I opened the box read the manual and proceeded to use the washer!  I followed all directions and of course troubleshooted the ordeal to death!  The motor does not work and the washer is not spraying water the way it should!  I contacted the store and I was told with out the receipt it was hopeless....Come on now!  NEVER OPENED...JUST USED...A GIFT...(not to mention was purchased just over a year ago)...  Of course my 8 and 10 year old kids do not have the receipt!  What can I do...I seen after time doing some investigating, that the washers (with a few different model no's. are having this same issue) and I would like to see if anyone out there has any suggestions!?!?  Please help!  I don't want to upset the kids now that they know I am finally using the gift!  Thanks (to whom ever is the Pressure Washer "whisperer"),   Steve (Upset Dad)
  • 0
    BBear
    We also have a PW 1600 h-s, used it couple times, now nothing, not even a squirt!
    Seeing these other similar complaints can only lead me to believe this power washer is junk!
    Sold in the neighborhood of $125., you can easily find a less expensive one that will perform at least a few times!

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