Rude, Harassment and ugly tone of voice.
Complaint
Deborah Jean Jiles
Country: United States
The agent who continue to call my house looking for Odell Mustafa Girard
PO Box 786 in Fairhope, Al refuse to listen to the dead boy's mother continue to hang up the phone and not listen to reason. She told me that I was't suppose to open my dead son's mail and continue to hang up after yelling at me. She refuse to let me speak to me only to my son. All I wanted to ask her is that what did I need to do to help her because fraud action is going on. My son has been dead for three years. He has not wrote you or nobody a check.
Thank you. Customer: Enterprise 5523 Reference #: 03111090325002
Harassment calls: 5/2/11 8:20am,5/3/11 8:54am, 5/3/11 8:04pm, 5/6/11 8:25am, 5/6/11, 11:14am,11:33am, 5/7/11 8:20am, 9:26am, 5/8/11, 8:42am, 5/9/11 8:22am 8:23am and many more times. It should have been taken care of on the first phone call.
PO Box 786 in Fairhope, Al refuse to listen to the dead boy's mother continue to hang up the phone and not listen to reason. She told me that I was't suppose to open my dead son's mail and continue to hang up after yelling at me. She refuse to let me speak to me only to my son. All I wanted to ask her is that what did I need to do to help her because fraud action is going on. My son has been dead for three years. He has not wrote you or nobody a check.
Thank you. Customer: Enterprise 5523 Reference #: 03111090325002
Harassment calls: 5/2/11 8:20am,5/3/11 8:54am, 5/3/11 8:04pm, 5/6/11 8:25am, 5/6/11, 11:14am,11:33am, 5/7/11 8:20am, 9:26am, 5/8/11, 8:42am, 5/9/11 8:22am 8:23am and many more times. It should have been taken care of on the first phone call.
Comments
In fact any checks they write while alive that have not cleared before their death technically are void, and would be rejected by the bank if received after notification of the death.
Your son was not liable for checks forged in his name, nor do you have any liability for checks forged in his name, nor even for any of his actual debts.
"She told me that I was't suppose to open my dead son's mail"
There is nothing wrong with you, as administrator or executor of the estate, or even just next of kin, opening mail addressed to him, as part of winding up his affairs. That is normally what has to happen. Nor is it likely that this debt collector, known for abusive collection, would stop harassing you if you had sent the mail back. What some abusive debt collector says on the phone is of no consequence, other than their liability for their own actions.
What you are dealing with is illegal harassment by a debt collector with a long history of complaints of such harassment. They have many complaints that they continue to make harassing phone calls, even when they are told to cease, and even when they are told the person cannot be reached at the number they are calling.
File complaints with FTC and contact your state Attorney General for assistance.
Abuse and harassment by a debt collector is a violation of FDCPA, and you can sue them for it. If you continue having problems with harassing calls, find a consumer attorney to assist you in sueing them, as their abuse and harassment violations are actionable by YOU, even though they claim to be calling for your son. That may be the only way you can get their attention, so they cease calling.
You might try www.naca.net
http://www.alabamaconsumer.com/