not standing behind their products

ComplaintsFurniturethomasville and guardian extended coverage

Complaint

0
dee
Country: United States
I purchased 2 different sets of wood dining furniture from thomasville of eatontown NJ in 2008, I ALSO purchased 2 separate 5 year extended coverage through Guardian. I paid $249 each!!!!> I also, not only discovered that Thomasville is indeed made in China and not USA< but also, when my chair broke, and after sending in every proof of photos that was requested of me, that the Guardian coverage company WOULD NOT HONOR the extended warranty. NO MATTER, what happened with the chair, various parts, etc, they said its not covered........Believe me when I tell you, there is absolutely NOTHING that is covered when you speak to their representative, and NEVER EVER will I ever purchase not only Thomasville furniture, but I WILL NEVER EVER purchase an extended warranty for anything, especially dealing with the Guardian furniture company......they want you to pay for coverage and yet cover absolutely nothing!!! Beware before wasting your money!!!!!

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