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Complaint

0
vibin
Country: India
Sir,
Iam VIbin,airtel prepaid customer,9994638074.Iam using HTC Inspire 4g compatable device.I recharged for net under 2g plan.igot 4gb(6.00am to 12.00am) + 1gb(12.00am to 6.00am )  for two month.the problemis iam gettng veryslow net speed,not even10kbps.this is the problem everytime iam facing.i am calling customercare manytimes,but not resolved.iam not able to downlad data or videos.whenever i go for a new net recharge  for next month..iamgetting this problem..plzz solve this problem at the earliest time.

Thank you

Vibin
9994638074
Tamil Nadu

Comments

  • 0
    airtel
    Dear Vibin,

    This is to inform you that your concern listed on 11 June 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
            
    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - http://bit.ly/fKcSxc

    Facebook - http://on.fb.me/cECyvS
  • 0
    Airtel
    Dear Vibin,

    We would like to inform you that your concern listed 11 June 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

    Regards
    Rakesh Ranga        
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - http://bit.ly/fKcSxc
    Facebook - http://on.fb.me/cECyvS

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