Non disconnection despite repeated return request and non payment of bills .
Complaint
Sri Balaji Pharma
Country: India
Dear Sir ,
We have been originally alloted with following numbers 8220043919,29,39,49,59 of its 8220042929 has not been used for six months . despite i repeated request , we have been billed . now on 27/07/2012 , 1/08/2012 we have requested airtel , brough road , erode to cancel all our lines . we have also not paid lst month bill on 10/08/2012 . today we have reaceived a call from chennai office and they requested to make a complaint . since sim cards are with office boys who has left the service , we are not responsible for any bill amount after 27/07/2012 . to avoid loss to ur company we advice to cancel all the lines immediately .
Sri balaji pharma . mosuvanna street , erode 1 .
We have been originally alloted with following numbers 8220043919,29,39,49,59 of its 8220042929 has not been used for six months . despite i repeated request , we have been billed . now on 27/07/2012 , 1/08/2012 we have requested airtel , brough road , erode to cancel all our lines . we have also not paid lst month bill on 10/08/2012 . today we have reaceived a call from chennai office and they requested to make a complaint . since sim cards are with office boys who has left the service , we are not responsible for any bill amount after 27/07/2012 . to avoid loss to ur company we advice to cancel all the lines immediately .
Sri balaji pharma . mosuvanna street , erode 1 .
Comments
This is to inform you that your concern listed on 27 August 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
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This is to inform that your concern listed on 27 August 2012 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.
For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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We would like to inform you that your concern listed 27 Aug. 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
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