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ComplaintsHome & GardenHusky Power Washer

Complaint

0
terry page
Country: United States
DO NOT BUY ANY HUSKY PRODUCTS. CHEAP JUNK. I HAVE BEEN 5 MONTHS TRYING TO CONTACT AND GET HELP ON A BROKEN PART OR HELP. WE FINALLY FOUND THE PART # PUT IT ON OUR CREDIT CARD 5 WKS AGO. THEY KEEP TELLING US THEY MOVED THE DEPARTMENT. NOW AFTER 5 CALLS WITH THAT STORY THE LAST CALL WE WHERE TOLD THAT PART IS A B/O PART I GIVE IT IS DUMPSTER MATERIAL. LIFES TOO SHORT.

Comments

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  • 0
    homedepot_michael
    | 4 replies
    Terry,
    My name is Michael from Home Depot Customer Care; I work very closely with the manufacturers of Husky Power Washers and will be glad to help. Please send a detailed email with model number and the issue to michael_care@homedepot.com

    Michael
    The Home Depot
    Atlanta, GA 30339
    • 0
      jschoepf replies to homedepot_michael
      Husky electric power washer 1750 psi.  I need the on/off switch.
    • 0
      Marcia replies to homedepot_michael
      I have an electric power washer for my little jobs works OK.  Why doesn,t home depot carry parts.  They won,t even order parts.  I have to call manufacturers to get parts and they add shipping costs.  In fact home depot doesn,t carry parts for alot of their products.  Will buy from a company that carries parts and works with customers....
    • 0
      jay replies to homedepot_michael
      looking for O ring seal inside handle leaks with pressure
    • 0
      connie replies to homedepot_michael
      Please send me Zakks number at customer service.I've been awaiting a return label for 3weeks now.I've filed my injury claim and was told they need the hose back to make my claim.I can't find Zakks number please send it to me at 480-430-4053
  • 0
    homedepot_michael
    | 1 reply
    Community,
        This is Michael from Home Depot Customer Care; I just wanted to inform you all that I will be leaving my current position and will no longer be monitoring this site. However, I will be passing the torch to my very qualified colleague and have listed her information below. Please contact her if you have any issues regarding Home Depot stores, products etc. I would like to thank you all for your support, it was my pleasure.

    Stephanie
    The Home Depot
    Atlanta, GA 30339
    Stephanie_care@homedepot.com

    Michael
    The Home Depot
    • 0
      Bob replies to homedepot_michael
      bull#**#  all fake and junk/spam, just like your products !
  • 0
    Husky Customer Service Team
    | 3 replies
    I am a Customer Service Representative at the Husky Power Washer Company.  Please accept my apology for the issues you experienced with a part for your power washer.

    Please contact us at 888-550-1606 or cservice@fna-group.com.  Reference this posting when you make contact and we will resolve this issue to your full satisfaction.

    Thank you,

    Husky Customer Service Team
    • 0
      I bought a Husky 2000S  pressure washer form Home Depot on April 05, 2009. Used twice for about 40 MInutes  twice in 4 months Aug 01  it quit working , spraying water out of the housing, contacted Husky and they sent paper work to return  the washer for repair.  When it was returned to me, some ofth screws were missing the pump was loose in the housing..  used about 30 minutes nad same thing as before , spaying water from the housing. took housing off and cheched where water was leaking form. found it was coming from the manifold,  it had blown out 2 O-rings found replacment rings.put unit back together and it worked for the rest othe season. but I still have to repair after about 45 to 60 minutes use I am going to junk it and buy another brand and will never buy any more Products from Husky.
    • 0
      all these posts and numbers are
      "BOGUS" !!!!!!! nobody replies back and the numbers auto. cut you off ! home depot/husky can kiss my *#*  junk product/lousy to no service !!!!!
    • 0
      Are you really with the customer service at Husky? I have a problem with my pressure washer and am trying to have it resolved.
  • 0
    PeteLind
    Got a Husky 2010. it falls apart and replacement parts are expensive. trying to buy them anyway and the website doesn't work (gives me an error for a phantom field) the "live online chat" is neither live nor online, and the phone number keeps you on hold forever. I would buy another powerwasher but I am afraid Home Depot uses the same manufacturer for all their private label power washers.
  • 0
    Ken B
    I have had three different Husky power washers. Ano1800 that worked a few times the first season then wouldn't start after sitting untill the fall. Home depot replaced it with a 1700 and it worked once so far this year. I won a 1550 washer and used it once at my home residence last fall. Plugged in today and it won't run. Same problem as the original one at my vacation property. I am definitely not impressed with Husky quality. I do not recommend this product.
  • 0
    HUSKY Powerwasher H2000
    | 1 reply
    Where do I get a good quality hose replacement at a reasonable price?
  • 0
    EdSrJr
    Used My Huskey Powerwasher 4 Times for about an Hr. each time!   4 Hours of run time! Left it running  for 2 Mins to Use the Toilet And  when I returned and pulled the trigger No Pressure! Disassembled the Washer Found the Over pressure Cutoff and Bypass Valve in operable!  DisAssembled Pump And Found The PLASTIC!! Check Valves !! all 3 of them Melted! Bad Design and Poor Over Pressure Protection!
    I Found A Rebuild Kit on Line, And It Costs $40.00 plus Shipping! I will Not be Buying another Huskey Power tool Ever! JUNK!! ;o(
  • 0
    Elizabeth
    Where did you find the repair kit? I have been searching for hours online and have come up empty-handed.
  • 0
    n4430j@yahoo.com
    Between attemting to make telephone and email contact, I have spent (wasted) the pasy 1 1/2 hours attempting to make contact with a Husky representative. The phone calls were a study in futility having been placed on hold on two separate endless calls with the connections terminating.  I'm seeking help to resolve a detergent flow problem with my 1800S.
  • 0
    Ron S
    Used the H2010 only 2 times and it leaks badly in addition to the gun not working. Absolutely no customer service.  It's going into the trash and they won't get another dime from me.
  • 0
    sierra s
    I have a Husky 1750 & have put way too much time & money into it. Something is always going wrong. I wouldn't recommend this product if it was being sold for $25.00. The service dept is non-existent. You can't even get information if you tried. Big money sucking washer.
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