Maytag Refrigerator

renovated my kitchen 3 years ago, decided on purchasing new appliances which included refrig, dishwasher, micro, range, washer and dryer all maytag, of course they were always known for dependability, NOT! what happened to this AMERICAN product. in the last 3 years I have had my refrig ( MFI2266AES ) serviced 4 times for the same problem. Each time servicing has been a nightmare at the hands of AE service, Preway service and of course at the helm of my nightmare Maytag Customer service. The first mistake I made was purchasing Maytag products follwed by the second mistake purchasing maytag service contracts. I now have a refrig that is not working, waiting on parts since end of august when I callled Maytag cust serv they confirmed the parts were not available and recommended I GO ONLINE AND TRY TO FIND THE PART! This added insult to injury. Today Preway finally came to install my parts and upon Techs arrival he opens the part box and realizes he ordered an ICE TRAY COVER! when he should have ordered an Interface Control Board. Maytag continues to have their products serviced by incompetent companies and appears to have no interest in keeping you as a customer after you purchase, what ever happen to the DEPENDABILITY PEOPLE? Maytag had built their reputation on reliable products and dependable service, what happened to this American Made appliance. Here is a prime example of what happened, and why companies like LG and Samsung are gaining more and more customers everyday. The best advice I can give someone is Avoid Maytag. By the way forgot to mention I have 2 small children ages 3 and 4 and Maytag is not concerned about How I would provide food for them with a refrig that does not work. Shame!
This is not what I expected from what I thought was a reliable company.

Anthony 516-445-2697