please return my mutha fuckin money
Complaint
rachel
Country: United States
these people accessed my account without my permission and i want my money back! i dont know what or whom this company is. but i do know one thing, if they dont eturn my money back onto my card, all hell is going to break loose okay thank you very much
Comments
https://complaintwire.org/Complaint.aspx/R7F6Bgc9lgD0KgjLwWpd9g
BBB report. They are rated "F".
http://www.vegasbbb.org/bbb_rated_acc_rpt.asp ... %2C20%2C22%2C26
File complaints with FTC, your state AG, Nevada AG, and Utah AG (reply on ripoffreport.com indicates a Utah connection, possibly a "fulfillment" house or call center).
They appear to respond to some BBB complaints, possibly to to limit complaint levels to law enforcement such as state AGs. BBB rating of F appears to be due to not responding to a substantial number of complaints, combined with the repeated nature of the complaints, such as unauthorized charges.
Your best path to getting your money back is first through your bank, particularly if it is still within 60 days of the statement showing unauthorized charges, and if that doesn't work, file the FTC and state AG complaints, along with a BBB complaint.
For billing information or any other questions regarding Network Agenda, contact customer service at 1-800-308-1429, 8am to 5pm, Mon - Fri, MDT.
If you are another customer that is reading this and you have already tried customer service, but feel that we have failed you in some way or you feel you weren't treated fairly, please call me directly at 435-773-1795, or email me at customerservice@cshelp.org, I will be happy to address your concerns ASAP.
Sincerely,
Online Customer Support