Debiting my account for one month supply after two week free sample, with no aurthorization to do so.
Complaint
Michael Turner
Country: United States
I too responded to the ad for a two week free suply of Instaflex. The shipping charge I agreed to but not the $74.00 they took illegally from my account. And the stuff doesn't work worth a damn. I've contacted my bank to file a dispute but who knows if they are a fly by night organization. Caviat emptor
Comments
Dispute fraudulent charges through your bank, and block the card number ro close the account due to fraud, to prevent additional fraudulent charges. Your bank can reverse charges disputed within 60 days of the statement date showing the disputed charges, under FRB Reg. E for checking account debit cards or EFT, or under FCBA for credit cards.
If you can contact us directly we'd be more than happy to assist you with your account. You may contact our customer support line at 877-869-3310 or email us at support@instaflex.com.
Thanks,
Instaflex Support
Dispute fraudulent charges immediately through your bank, under FRB Reg. E for disputing checking account charges via EFT, ACH, or debit card, or under FCBA for credit card disputes, and close your account due to fraud to prevent additional fraudulent charges. Your bank can reverse fraudulent charges showing on statements dated up to 60 days earlier than your original date of dispute.
Follow up to your bank dispute with a written dispute or fraud affidavit sent to your bank's dispute address, and file a fraud and theft complaint with your local police, FTC, your state Attorney General, and at www.ic3.gov.
Scammers will generally try to delay you with promises to "investigate", lies about how "you agreed", promises to send a "refund form", and other tactics designed to delay you past the 60 day dispute period where your bank can recover your money. That is why you MUST dispute unauthorized charges immediately through your bank.