Cancellation
Complaint
Bryon gaskin
Country: United States
I was on a month to month plan with Ballys. There was not notification that they were changing to Blast. I hadn't been going to Ballys because I was working in a area of town where 24 hour fitness was right across the street. I found out they changed after I had to switch credit cards and I started getting calls and emails from ABC Financial stating that my card was declined. At first I thought it was a scam because I had never heard of ABC financial and just the name sounds fishy.
When went online and tried to cancel, the link for doing so came back as "404 Directory Not Found". When I called them and talked to them, they told me I had to go to the club, get a cancellation policy, send it to customerservice@abcfinancial.com and it would take 30 days. Interesting, with Ballys I was on a month to month plan, aparently I am on a month to month plan + 1 with Blast. My recommendation when it comes to Blast Fitness and ABC Financial ....RUN...........RUN AWAY
When went online and tried to cancel, the link for doing so came back as "404 Directory Not Found". When I called them and talked to them, they told me I had to go to the club, get a cancellation policy, send it to customerservice@abcfinancial.com and it would take 30 days. Interesting, with Ballys I was on a month to month plan, aparently I am on a month to month plan + 1 with Blast. My recommendation when it comes to Blast Fitness and ABC Financial ....RUN...........RUN AWAY
Comments
After cancelling my membership, they continued to take money out of my credit card. I disputed the charges ASAP.
Bad business blast fitness...they change their hours of operation of the gym without giving notice (email/letter) to their members. What nonsense!!
New Britain Ave in Hartford, CT I went to the facility and the doors are closed. I met the owner of the shopping center and told me that he closed the facility because they don't take care the property. This is a new gym less than two years old. They moved all the members to Planet Fitness in Newington. Therefore, I would like to cancel my membership as soon possible.