Didn't deliver what they promised

ComplaintsFinancesWC Value plus

Complaint

0
Cindy
Country: United States
"WC Value plus" promised some $ 40 gas and mail-in coupons for over $1,000.00. I decided to give this a try and sign up for a trial membership. I was supposed to cancel my membership within two weeks in order to avoid the monthly fee of $16 something.

I never received anything in the mail but was charged after the two week trial period. I called their phone number which is 1-800-475-1942 and requested my membership to be canceled. They promised me a refund within the next 10 days. Will see about that.

As for the membership, I found many people who didn't receive what this company has promised. Enroll at your own risk.

Comments

  • 0
    dm
    These memberships are established when you 1)make a purchase over the phone from an infomercial, 2)cash a live check you recieved in the mail, 3)make a purchase online w/o reading the fine print or w/o unchecking the offer box, 4)signing up for a service like 'mystery services' or 'secret shoppers', 5)signing up to complete surveys or receive a 'free' sample or 6)loaning your information to someone and they do one of the above without your knowledge.

    Membership services does not keep track of the affiliate that offered the membership to you b/c that is not their company; Membership services can only provide information pertaining to the memberships they offer.

    You do not get an actual "coupon book", you get a letter with the membership's website and your membership number to access your benefits; it is sometimes mistaken for 'junk mail'.

    The membership benefits can only be accessed online and if you wish to cancel then you call the customer service phone number. If you call to cancel, then you are canceled and will not be billed in the future. If you request a refund, then you will show the refund on one of your following 2 statements depending on when your account generates (most callers mistake the refund for another charge).

    You don't get the actual gift card at first. You have to go online to access your account, print out the 'gift card request form' and return it and then you receive your gift or gas card; whichever one was offered.

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