unauthorized charge to my account

ComplaintsComputersDRI My Clean PC

Complaint

0
Karen Rislov
Country: United States
They charged my account $42.95 and I never purchased anything from the.. No phone number found either.

Karen Rislov

Comments

  • 0
    reereecali
    I just called 888-427-9359 and the young lady was very nice,stopped the "auto renewal " and gave me a credit back for the $39.98 that was charged on my card
  • 0
    Thinh Nguyen
    I was charged $39.98 without my authorization.  The lady told me that my account showed auto renewal, however, she can not prove it. She put  me on hold for a long time and hung up.  Second call.  Her ID#: 9670.  She was unable to look me up by my email, but she could find me with my first 6 numbers and last 4 numbers of my credit card.  

    The auto renewal was cancelled.
  • 0
    CDR
    My clean pc 'Minnestonka I did not ask to buy my clean pc' $ 39.98 I want to cancel this immediately I reported this.
  • 0
    CDR
    DRI My clean pc 'Minnestonka I did not ask to buy my clean pc' $ 39.98 I want to cancel this immediately I reported this.
  • 0
    mickielou
    Hey, thanks for posting the phone number! I toogot a unauthorized withdrawl, but they were nice and took care of it - the phone number posted here made it fast to connect with them!!!
  • 0
    Kidscatsdogs
    My mom's credit card was charged $71.95 be DRI*TREND MICRO  952-392-2584. I called that number and was referred to 952-646-5980. They told us this was an automatic renewal going back to 2009. My mother would never have signed up for this so we are stumped as she said she's never seen this charge before. The lady issued a credit and canceled the auto renewal and gave us a reference number. Success!
  • 0
    danny Crunkleton
    My account was charged.i did not authorize
  • 0
    DONNA crunkleton
    Why was my account charged from my clean pc???
  • 0
    THOMAS LEMMON
    I did not authorize the purchase of DRI*MYCLEANPC from my bank account and want the money put back immediately. The amount is $39.98
  • 0
    Colleen
    I have never heard of this company and never ordered on line and my account got charged $42.58, and now I have other charges that will get additional fees because the card had to be cancelled
  • 0
    Dionne
    Thanks for all your posts. I'm on vacation and its 2:14am and I just saw 11 charges for 39.98 each charged to my credit card which I did not authorize. I called my clean PC after I saw an ad on tv. After I agreed to try I was uncomfortable and cancelled. That was more than a year ago. Shortly after both my laptop and PC had major problems and eventually crashed. Now I have all theses charges. I wish we could file a class action lawsuit against them.
  • 0
    Shari S.
    They did it to me too! I just noticed a charge of $43.42 on my BECU account done by them. I never purchased it! this is very disturbing.Thank you folks for including the phone numbers,I'm going to make the call.

Post a new comment