Unautorised Funds Debited from my Debit Card

ComplaintsInternet ScamsDIGITAL RIVER.COM

Complaint

0
sanjay bhatia
Country: India
I have just checked by Bank acccount with ICICI Bank , India , here was a auto debit of INR 637 on 10/09/2013 by Digital Riv 170852/0 , were neigther me or Bank knows about this . I want to know it is any purchase or Charges , if any mistake kindly reverse the same. OR clerify me.

Comments

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  • 0
    Ranjit Mathew
    I had a fraud transaction on my ICICI debit card for an amount of INR 1,147.72 Info.VIN*DIGITAL RIV on 09-06-2016 13:43:33.   I did not make any purchase online and this was a clear case of fraud. Looks like this is a systematic fraud being perpetrated! Can this be stopped by ICICI or RBI ?
  • 0
    gowrisankar
    I had a fraud transaction on my ICICI debit card for an amount of INR 13,19.02 Info.VIN*DIGITAL RIV on 03-08-2016 15:07.   I did not make any purchase online and this was a clear case of fraud. Looks like this is a systematic fraud being perpetrated! Can this be stopped by ICICI or RBI ?
  • 0
    gowrisankar
    I had a fraud transaction on my ICICI debit card for an amount of INR 3,197.02 Info.VIN*DIGITAL RIV on 03-08-2016 15:07.   I did not make any purchase online and this was a clear case of fraud. Looks like this is a systematic fraud being perpetrated! Can this be stopped by ICICI or RBI ?
  • 0
    Arafat
    [SOLUTION] Those who saying not purchased anything, make sure you didn't make any Adobe creative cloud subscription.
  • 0
    suman
    i did make adobe creative cloud subscription a month ago. my account was debited of 800 rs gone down the drain
  • 0
    KL Meena
    You have used your Debit Card linked to Account XXXXXXXX0585 for a transaction of INR 621.91 Info.VIN*DIGITAL RIV on 11-01-2017 20:50:10.
  • 0
    Nitin
    Today morning icici account  i didnt purchased any thing and my amount was debited 45321 rs
  • 0
    Ranbir Singh Rana
    unauthorized transaction. got email.
    Dear Customer,

    Greetings from ICICI Bank.

    A purchase of INR 2,122.82 has been made using your Debit Card linked to ICICI Bank Account XX2486 on 06-Jul-17. Info: VIN*DIGITAL RIV.

    The Available Balance in your account is INR 30,917.56.

    In case you have not made this transaction, please call our Customer Care.

    NEVER SHARE your Card number, CVV, PIN, OTP, Internet Banking User ID, Password or URN with anyone, even if the caller claims to be a bank employee. Sharing these details can lead to unauthorised access to your account.

    Looking forward to more opportunities to be of service to you.

    Sincerely,

    Customer Service Team
    ICICI Bank Limited
  • 0
    vijay
    I got this transaction when i bought kaspersky antivirus online. Those who are complaining please check if your Msoffice/antivirus/other apps are auto renewed.
  • 0
    Raj kumar
    Same problem with me I have lost my 1229 rupees . Who is responsible for that I don't know
  • 0
    Ashwitha
    I thought my transaction was an incorrect one too. However, Digital River is an internet payment collection device that is used by a lot of software companies, including Adobe. It could be that you put in your bank information when you signed up for a free trial, and have had a fee debited once the trial expired.
  • 0
    Ashwitha
    *service, not device.
  • 0
    Sajeev
    Same happened with me today Rs.1277.00

    INR 1277.00 Info.VIN*DIGITAL RIV on 17-04-2018

    what the hell is Digital RIV? There has been a lot of complaints regarding this and ICICI has not taken any actions to stop these.. Really a big Shame..
    Reply!
  • 0
    Koushik
    INR 4,102 fraud happened with me on 3rd May 2018 through DIGITAL RIV. I just check posts here. Only ICICI Bank is involved no other bank is there. Is there any connection with them. It must be proper control of RBI to protect our money.
  • 0
    Kiranmoy adak
    | 1 reply
    I have face same problem i have a ICICI Bank account and there is some Unauthorized transaction of INR 4878.08 and the merchant Name is showing in this transaction is Digital Riv and no one known about this neither me or ICICI bank .

    merchant name: Digital Riv
    transaction date: 16/05/2018
    transaction Id:    msi*DIGITAL RIV
    transaction amount:    INR 4,878.08
    • 0
      Surendra replies to Kiranmoy adak
      Hi sir,

      I am also facing the same issue. Did you receive that amount from ICICI bank. If you receive that amount please share the process for complaint.

      Regards,
      Surendra
      9550126563
  • 0
    Satish kumar
    | 1 reply
    20 Jun 2018
    I have face same problem i have a ICICI Bank account and there is some Unauthorized transaction of INR 1227.60 and the merchant Name is showing in this transaction is Digital Riv and no one known about this neither me or ICICI bank and the transaction location is showing "Luxembourg" but fact is i never going there and i don't have any passport. ICICI Bank customer care person say this transaction is done by debit card swipe in location Luxembourg.

    merchant name: Digital Riv
    transaction date: 20/06/2018
    transaction Id:    VPS/DIGITAL RIV/20140612233314/0
    transaction amount:    INR 1227.60
    my current location: India(punjab)
    transaction location:
    Icici Bank complaint no: SR550875534

    After blocked my debit card and internet banking and file the report for this by ICICI Bank and customer care please help me to how i get back this amount from merchant and how this is possible my debit card is swipe in this location bank person say this is the case of debit card cloning and they face same problem with another customer please help me
    • 0
      Surendra replies to Satish kumar
      Hi sir,

      I am also facing the same issue. Did you receive that amount from ICICI bank. If you receive that amount please share the process for complaint.

      Regards,
      Surendra
      9550126563
  • 0
    Ramesh Hari Patil
    I came to know a fraud transaction through message from icici Bank txn of INR 1,228.25 done via Debit Card on 03-Jul-18.Info: VSI*DIGITAL RIV. I asked to bank they could not tell where the payment done they simply told to block the card but how this can be stopped
  • 0
    Surendra
    Hi sir,

    I am also facing the same issue. Did anyone gotnyour money back. If you receive that amount please share the process for complaint.

    Regards,
    Surendra
    9550126563
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