Failure to deliver payments on time

ComplaintsCollection AgenciesRapid Recovery Solutions

Complaint

0
Alex Campbell
Country: United States
We gave this company aurthority to proceed in retreiving our debt of over $50,000.00, at 30% commission. Now the agreement calls for us to receive our money 30 days after they have received money from our former customer.
It is over 90 days and we have only received 1 payment, which was nearly 40 days late. Now we are still waiting on the second payment and even that will be late.
Is there anything we can do that would make these people keep their word and make the payments as promised, or is this a Federal Law infraction and should we go to the Feds ( FBI ).

Comments

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  • 0
    tj
    Most states require that collection agencies be licensed, and that they conform to state requirements on depositing client funds in trust accounts, and remitting client funds in a timely manner.  

    Contact the agency in their state that handles their licensing to file a complaint.  (This may be part of the state agency that licenses businesses or professions, or it might be part of licensing state financial institutions, depending on the state.)

    They can either put pressure on them to pay up, or yank their license and shut them down.
  • 0
    tj
    They appear to be located in NY.

    http://www.rapidrecoverysolution.com/

    You should be able to find out what NY agency is responsible for regulating debt collectors by contacting the offices of New York Attorney General Andrew Cuomo.

    http://www.oag.state.ny.us/contact.html
  • 0
    Joe S
    Did you try calling them? Sometimes that helps. I have been reading tj's responses and he does not understand why collection agencies do what they do. I ran this companies D&B and they look like a great company.
  • 0
    tj
    If the original complainant was able to find and contact this agency and proceed to reach an agreement on the terms of assigning a debt for collection, and the terms under which payments made by the debtor would be remitted, and if one of those payments has already been made, we can assume that both parties know how to contact each other.  

    They both know how to use a telephone.
  • +1
    ts
    i am having the same issue with them make agreed payments. When I call/email their customer reps, she either ignores the call or give a evasive response. After researching them(which should have been done first), i have found that the attorney they have on staff is disbarred from the State of NY and not allowed to practice. This company is a fraud.
  • 0
    Scary
    thank you all for this information, this sounds like a scary company to have collect my aged receivables.
  • 0
    Frank B
    I looked up their Attorney Samuel Fields also and he is Disbarred!!!

    https://iapps.courts.state.ny.us/attorney/AttorneySearch#search_result

    Then I called Samuel and it turns out the Samuel Fields that was disbarred is 112 years old and clearly not the same person. The Samuel Fields I spoke with is a licensed Attorney in the State of New Jersey.
  • 0
    JR Rooney
    | 7 replies
    I am the accounting rep for Rapid Recovery Solution and I would like to help the original post by saying "Rapid Recovery typically remits on or around the 20th of the following month in which it was collected." It is NOT 30 days after we get paid.

    With that being said, Alex Campbell is not a customer of Rapid Recovery Solution. If he has a business name he would like to disclose to legitimize his claim, I will gladly respond with the exact details of his payment.

    With that being said, TS, if you would like to disclose who your are maybe I can help you. You can call Samuel Fields, Esq yourself and see he is a member of the New Jersey Bar Association.

    TJ, please don't blindly respond to baseless accusations.

    Feel free to contact me at 866-921-1819.
    • +1
      Susan replies to JR Rooney
      JR, I have tried to call you numerous times. We are a customer of yours and you have collected $ for us. However, it has been well over the time we should have received it and now I cannot get anyone there to return my calls. I need to get this matter squared away TODAY. If I do not hear from you, I will be contacting our lawyer and go forward from there.

      Susan Givens
      AutoSuccess Magazine
    • +1
      Brenda replies to JR Rooney
      I have had the same problem with Rapid Recovery Solutions. They never return your calls or emails. They where paid by the general contractor months ago....well over 6 months. I have heard excuse after excuse. They owe me thousands of dollars. DO NOT USE THESE PEOPLE THEY ARE A SCAM!!!!. We need to work together to prosecute these people and put them in jail. These times are bad enough and we don't need people
      like this to steal what little money that we make. I'm not sure how people like this sleep at night. I'm a mother of 4 trying to run my own business and they are literally stealing food, clothing and housing away from children
      when they don't pay like they promise. I have not received one cent from Rapid Recovery Solutions. PLEASE DO NOT USE THIS COMPANY.
    • 0
      K replies to JR Rooney
      | 2 replies
      Your a liar.  Rapid Recovery Solutions collected my debt at the beginning of January and I haven't seen any of it.  Now I have a lawyer on it and I am in touch with the state of New York which has told me your license to practice has expired.  SHAME ON YOU!
      • 0
        zane replies to K
        | 1 reply
        I had the same experience. They collected my debt and kept the money. I only found they collected after 2 years had passed.....When I contacted them --they gave me the run around.  I sued them in small claims court and won but have yet to collect on my judgement. What's happening with your case?
        • 0
          A way to settle this judgement... replies to zane
          "I sued them in small claims court and won but have yet to collect on my judgement."

          Depending upon how long it's been since you've received your judgement, you might be able to sell the judgement to another collection agency.  Talk to a lawyer.  There is a statute of limitations on these judgements.  Also, if you find that your judgement is still viable, you might be able to set up a bidding war-collections agencies typically pay 75% of what the judgement is for.  But I received 90% on a judgement against another collection agency some years back.
    • 0
      You have to be kidding. replies to JR Rooney
      "Rapid Recovery typically remits on or around the 20th of the following month..."

      Oh really?

      https://complaintwire.org/complaint/fqcdV-JLKQg/rapid-recovery-solutions
    • 0
      Metro STAR - Houston TX replies to JR Rooney
      It has been over a year and we have not receive payment?   Here is proof:  Collected $ 19,238.30 and no payment to STAR.  43 accounts given to them.  We stopped given them accounts and I have been trying to collect since Dec 2013. NOTHING...........................................



      ALRDBID1 RUN DATE  12/20/13  Account Activity Report                       Dates: 01/01/80 - 12/20/13                    PAGE 00002
      CLIENT:  2P1012  2PLUS OF TEXAS DBA STAR
      ---------------------------------------------------------------------------------------------------------------------------------------
                                                 Account    Assigned       Assigned      Collected        Adjusted         Current
      Your Account Number    Account Name         Number     Date             Amount         Amount          Amount         Balance  Sts Dsk
      ---------------------------------------------------------------------------------------------------------------------------------------
                            SMITH,SOYA           0000323851 03/29/13       2,305.47            .00             .00        2,305.47  NNL DAN
                            STROUD,TERRY         0000322393 02/25/13       1,138.00         853.50          284.50-            .00  SIF 017
                            THE METHODIST HOSPIT 0000327986 08/15/13       2,572.79       2,572.79             .00             .00  PIF 008
                            TRAHAN,SANDRA        0000323850 03/29/13         794.68            .00             .00          794.68  FWD DAN
                            WARDLE,SCOTT         0000322392 02/25/13       1,095.00         710.00          385.00-            .00  SIF 026
                            WILCZEK-BONEY,KATARZ 0000314117 10/03/12       1,009.15         518.10          491.05-            .00  PIF 019
                            WILLIAMS,DEMETRIUS   0000323931 04/02/13         484.33         400.00             .00           84.33  PTP 008
                            WILLIAMS,LINDA       0000326789 07/09/13       4,333.08            .00        4,333.08-            .00  WEB XXX
                            WILSON,LEE DORA      0000314118 10/03/12       1,310.55            .00             .00        1,310.55  FWD DAN
      ---------------------------------------------------------------------------------------------------------------------------------------
                            Total Accounts               43               77,846.49      19,238.30       26,976.25-      31,631.94
  • 0
    tj
    Most businesses depend on repeat business from current customers.
    Keep your customers in the loop on a monthly basis to avoid misunderstandings.
    Most businesses run on a monthly cycle.
    Monthly statements close the loop.
  • 0
    choose no name
    | 1 reply
    no samual fields does not have a license in NJ or NY or any other state...do further research.  he has never passed the BAR
    • 0
      no name either replies to choose no name
      Where did you find your information.
  • 0
    ivy
    these people rapid recovery has to be a scam, they are charging my friend for a everbrightsmile transaction, which is also a scam. report them to the better business bereau and if they make it to your credit report, deny the debt and fight it out.
  • 0
    tj
    Chicago Trubune article and consumer complaints of fraudulent charge cramming in connection with many "tooth whitening" products.

    http://featuresblogs.chicagotribune.com/featu ... e's+Health+Club)
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