Fraudulent Charges

ComplaintsScamsDigital Star

Complaint

0
Jeff
Country: United States
My company keeps our business bank account with Union Bank here in California, and this morning (Feb 2, 2012) a fraudulent charge appeared with the merchant charge string: Digital St 372 OLD STREET +442081237377 GB.  A phone number search points back to this website of course and "Digital Star".  I have reported it to the bank and they indicate that it was a debit transaction overseas, yet the only debit card for this account is still in our possession.  We have never purchased anything with this account overseas so we have to assume fraud.  The bank has cancelled our company debit card and is reissuing a new one and is launching an investigation.  Thought I would post this new info in the event it helps to trace the source of the card info theft that apparently has occurred.

Comments

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  • 0
    Keith
    The same happened to my company's business card today. Same MO, debit transaction occured in Great Britain. I  reported it to my credit card company's fraud department.  The card company has canceled this card, have re-issued a new one and has started an investigation.
  • 0
    Joan
    My personal Citi credit card was charged $75 by Digital Star.  I reported a fraud charge today 2/2/12
  • 0
    Mike
    It happened to me last Monday.  somehow a charge of $75 showed up on my bank account statement for Digital Star.  how is this possible?  my card never leaves my possession?  I reported the fraud, etc.  Investigation was started Tuesday.
  • 0
    Larry
    The Same exact thing happened to my personal debit card. Same +number. Account charged for $74.95. Trying to get ahold of my bank now.
  • 0
    Dave
    The Same exact thing happened to my company visa card on 1/29/12. Same +number. Account charged for $74.95.
  • 0
    RB Fraudulent Charges
    | 1 reply
    My experience is the same as above. My wife checked the account on Feb. 2nd and saw a "Digital star" charge for $74.95 dated Feb. 3rd. We discussed it on the night of the second and immediately called the bank's 24 hour hot line. The bank rep. told me to cut-up the card and she would freeze the account. Went to the bank the next day and they told me they couldn't do anything until the transaction was posted? Today Feb. 4th we noticed another charge for international fees $2.95. So much for the account being frozen!
    • 0
      Smitwood replies to RB Fraudulent Charges
      The exchange fee is part of the transaction and can not be stopped
  • 0
    MJYDLY
    Just got charge on my checking account from Digital Star for $74.95.  I immediately called the bank and they are cancelling my debit card.
  • 0
    Another Citi Account
    | 1 reply
    My $74.95 charge occurred on 29 Jan 2012 and I just noticed it today (5 Feb).  I am calling my credit card company.  Obviously, some business with whom I have transacted an online purchase has had their servers hacked and our credit/debit card information stolen, which is now being used to steal money.
    • 0
      Big Tree replies to Another Citi Account
      Is your credit/debit card thru Citi card...I have one and my acct was hit for 151.49 from digital star on 2/14.
  • 0
    John, Linden, NJ
    Got the same charge, same numbers. Googled Digital Star.    D----.com comes up no good. There is a Dig----/au.   That brings up a computer outfit in Sydney Australia, thus the 'au'.  Bank stopped the card and reversed the charge. A scam.
  • 0
    Felix Barbados, Mich
    Ditto.........$74.95 on 2/2/12, description +442081237377 GB. Credit card company notified, killed the card. Great website by the way.
  • 0
    Patti G, California
    Exact same thing with me, only I had recently bought merchandise from another company in Great Britain and thought this was my problem, but from reading other complaints here, this company has been busy hacking everybody!
  • 0
    PNC Account
    Same thing here, the charge was posted 1/30/12. Called PNC this evening and they are reimbursing the money and sending me a new card. Extremely pleasant customer service! Hope they catch these guys!
  • 0
    Sarah
    Us too.  Hit our Visa card on 2/4/12 for $74.95.  Called and got new cards issued today.
  • 0
    Tam
    My mastercard for $77.08, there are more complaints on this site under a diff heading, 7 pages of them all about digital star and many of them have purchesed something from Amazon at soem point. Wondering if they keep info on file and got hacked??
  • 0
    Scammed again...
    Just got charged $74.95 today with a $2.24 foreign transaction fee with it and I bought something from Amazon.com recently.  Bank is investigating.  I'm sure charge will be reversed.
  • 0
    crystal
    Same thing here. I just got a call from my creditcard company about Digital Star transaction on my account for an amount around 75$ and it seems that I'm not alone because they said they had to call many customers today for the same fraud.

    I did not made any transaction with amazon but I did some, like one of them in California. Other transactions are in Canada. So it's seem that they do fraud everywhere, not only in one country. Hope they will find these guys!

    I had to destroy my card and they will send me another one but I don't feel safe because not only they have my credit cart number but they also have ( probably ) all the informations that comes with it, as my name and adress...so if they can do fraud, I guess they can also make research with my name and adress and get another credit card number as soon as I will make any transaction on the internet...

    I will stop for a long time to make sure...
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