They charged my checking account @19.63 without my authorization. I never heard of this club.--EVER!
Complaint
cathy renaud
Country: United States
777 DISCOUNT CLUB CHARGED MY CHECKING ACCOUNT $19.63 FOR SOMETHING THAT I KNOW "NOTHING" ABOUT. i NEVER HEARD OF THIS CLUB. I CALLED AND THE GIRL TOLD ME THAT CAN'T REFUND THIS AMOUNT. WHY? i NEVER BOUGHT OR HEARD ABOUT THIS CLUB BEFORE. WHAT DO I DO?
Comments
Contact the BBB, you will see that they are rated as an "F", Suprising huh?
And last but not least, contact the Arizona Business Licencing Dept.
Now it did take me about 30 plus days, but with the help of the Arizona State Attorney General's Office, we were able to get in touch with this companies "attorney" and get a refund, at least by paper check, haven't cashed it yet, who knows, they may have put a stop on it or something, but it is something that we do have, and if we need to, we will keep fighting.
But I am trying to get as many people involved with these depts. so that maybe after enough complaints, perhaps we all can get them shut down, and who knows, maybe make an example out of them. Right?
Hey, Good Luck To You and all of us.
They also gave me a refund #2404573 which I believe they had no intention on returning my money. I am on the phone now with my bank and trying to see what in fact I can do to start a claim against them.
I had an online chat with Jeff and all he did was tell me he would cancel my subscription and provided me with a cancellation number. He told me; "we have a refund request procedure here... all you need to do is fill out the request form online so that our refund dept. can initiate the processing of your refund request... this is the website http:www.77refund.com and please allow our refund department to process your refund request within 3 business days... you will be receiving an email regarding your request". Unfortunately I haven't been successful or able to get into the website to request my "REFUND" yet.
I notified my bank when this withdrawal was still in the pending status and asked them not to honor this fraudulent check but I was told that I needed to Stop Payment on the check for a fee and that I should go into my local branch and file a written complaint & fill out a fraud affidavit. They also said to close my current checking account to avoid any further fraudulent activity on my account. This company is producing counterfeit checks used to request money from peoples personal banking accounts. It needs to stop!!!