KFC in Queenstown, South Africa Sucks!

ComplaintsRestaurants & BarsKentucky Fried Chicken

Complaint

0
Lany Hazel
Country: South Africa
I've a big fan of KFC (USA) for years. I am living in South Africa now, and was very excited finding a KFC branch here. However, the quality of the food is far from what I am used to. The chicken legs are tiny, the meat is often undercooked and mashed potatoes are watery. The fist time I thought it was just a bad luck. The second time I bought the food, it was of the same quality. I am disappointed and I hope the brand owners do something about it.

Comments

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  • 0
    tigernols in new plymouth
    I am a south african now living in new zealand, If you think kfc sucks in sa, you should try nz's, there is no set standard on kfc
  • 0
    Dissapointed KFC Fan(Manie)
    NO WEB SITE, NO MENU, WHATS WRONG WITH KFC SOUTH AFRICA??!!
    GET SOME COMPETENT WEB DESIGNERS TO CREATE ONE PLEASE, I THINK KFC CAN AFFORD IT, DON'T U??
  • 0
    Sadia
    I agree with Manie there is absolute no user friendly website which has the menu etc.  I think you people should apply like the rest of your competitors.
  • 0
    Monique
    I agree completely, I was looking for a site with a menu and that is how I came upon this. Terrible!!!
  • 0
    ror
    most people who eat kfc dont surf the web, crazy though even all the pizza branches have decent web sites with menus.
  • 0
    ror
    most people who eat kfc dont surf the web, crazy though even all the pizza branches have decent web sites with menus.
  • 0
    Pam
    Its really really weird! I wanted to select food from their online menu and there was nothing? Whats up with these people? Please create a website ASAP!
  • 0
    Ralph Reed
    Where's the menu
  • 0
    Adrian
    Please KFC South Africa get a website going with a menu. Please get with the program we in a new era here where internet is King, so i'll say once again get with the program!!!!!!!!!!!!!!!
  • 0
    Tracey
    Well. I thought I was in the wrong century when it dawned on me that KFC SA really doesn't have a website.
  • 0
    beurtches in sa
    wtf!?i'm so hungry n i'm lookin for an online kfc menu...u guys suck, now i'm goin to hav to drink water n go to sleep!!!
  • 0
    Dissapointed Customer
    The food ..the service has  deteriorated and no website whats next ???
  • 0
    KOOS
    KFC IS VROT
  • 0
    Gatvol
    Monday night and I'm hungry. Go to nearest KFC (Athlone Stadium), which I had some bad service before. Arrived there at 20h20, 4th in line with 5 more customers behind me & 16min later was told EFT don't work, staff busy cleaning store, Drive thru is closed, they only got wings & no other chicken. The store only close @ 21h00. I just had it with KFC.
  • 0
    Poor service again!!
    Three weeks ago I went to the KFC in Beacon Bay (East London) and we waited for over half an hour for our food. When we got home there was no Coke included with the burger meal that we purchased.
    This evening I went back and waited 22 minutes in the queue before being served, this was because only two staff were manning the till point (and they were also serving the food). I asked for Zinger wings and I was told "they are still frozen", I then asked when will they be cooked? The reply was "They are still frozen". Extremely poor service and management!

    I feel they need to "jack up" the management of the branch and should have extra staff on duty during the peak evening periods! KFC do not have a web site as they do not want to know about the poor service that they provide! Where do you get hold of their customer service number (if they even have one)?
  • 0
    charlie
    You may wish to add your complaint to the list on the following site http://www.searchengine.co.za/kentucky-fried-chicken-kfc.html.
  • 0
    Zita
    No website with your menu for South Africa.  You can afford it so whats the matter.  You dont deliver either.  Come on guys and your prices just keep going up and up they never stop!  What is up with you guys.  Getting worse all the time.  You guys are really starting to suck.  I think i'll go back to Chicken lickin or Mac dees at least they even have a menu on the web.  Why????

    Please get a website menu for South Africa ASAP!
  • 0
    Andri
    It really sucks that we cannot find a menu with a price list on the website.  We wanted to buy KFC for lunch at the office and wanted to see what is available as one staff member were going to buy and quite a few of the office staff wanted KFC. We can't expect her to phone us to tell us what is available, so we checked on the web... Well, it is quite disappointing to find no menu or price list.
  • 0
    Miz T
    I cannot believe KFC SA does not have a website. We are your customers, your priority should not be only in making the best chicken but also taking into consideration customers needs and ensuring that they are met. Most companies within the same industry knows that their customers drive their profitability and therefore, they take in our views as consumers. Im very dissapointed, you have been receiving our complaints from last year and its almost the end of 2008 and still nothing has been done.
  • 0
    Jamaul
    this [***] sucks yo! cant a [***] get some fried chieken roun des parts?!? i gots a muthafuckin family to fead and how the [***] is a [***] gonna do dat with NO KFC MENUES!?!?!
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