Insurance Leads for their borrowers

ComplaintsInternet ScamsSouthern Home Loans aka Southern HL

Complaint

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Jeff Haile
Country: United States
After several conversations and getting a referral, on 2/22/12 Brad Scott of Southern Home Loans sent an agreement guaranteeing that I would write 30 homeowner insurance policies from their leads, regardless the number it took for a cost of $360.  All leads would be verified as wanting insurance and wanting to talk to an insurance agent.  From the start, none of the leads I received were prepared for my call; my complaint was met with a promised adjustment and I was transferred from Brad to Andy for further assistance.  After 2 weeks, now the leads totaling 17 and still none had been verified, the lead didn't know who Southern Home Loans were, the lead didn't recall talking to anybody from Southern Home Loans about insurance and none of the leads wanted an insurance agent to call or quote their home.  I complained again to Andy.  On 3/23/12 he had Ashley Mendez, SHL Supervisor, fax a Refund Agreement for $360; calling for my signature.  I signed and fax'd back.  Andy called saying the check would be mailed the following Tuesday 3/27.  On 4/19 they quit answering my phone messages and emails on 4/27/2012 I made a report to the BBB in Southern California, I've still not received the refund

Comments

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  • 0
    Farmers Agent
    This is almost exactly what happend to me, same staff people too; I feel they set out to steal my money from the start.
  • 0
    Another Farmers Agent
    Same thing here. Brad Scott refuses to return a single call or email.
  • 0
    state farm agent
    i am sorry to hear about how it worked out for you. i was looking them up and will not do business with them if i can read that they have scammed all three of you.
  • 0
    Chuck
    Thanks for the insight.  As my parents said, if it sounds to good to be true.  It is !
  • 0
    Rusell
    Two of the other agents in my district office have recived calls and e-mails from a John Carter with this company. Thanks for the post i've told them both to decline the offer.
  • 0
    American Family Agent
    Southern Home Loans did the exact same thing to me! I've actually gotten a couple of calls from Andy, but instead of giving me my money back he just kept promising that future leads would be better, which they haven't been. I'm trying hard to get my money back, but no one will answer my calls or call me back.
  • 0
    Farmers Agent
    Same thing for me took my money and leads are terrible
  • 0
    Bonnie G Farmers Agent
    Now their phone number and email address is disconnected.  I started a post on the community page. if all Farmers agents can add to the that.  What is the phone number to get Ashley to call you back.
  • 0
    Forewarned
    | 2 replies
    Just got a call from SHL promising a "Referral Program". A couple of other agents here in Nebraska had forewarned me about this company. "Gary" with SHL left the following number 855-891-2238 extension 214. The number that popped up on my caller id was 818-488-9192. I hope these numbers can help some of you who have lost money to them. Good luck!
    • 0
      Farmers Agent replies to Forewarned
      Thank you for the current phone numbers.
    • 0
      independant agent replies to Forewarned
      I also received a call from gary. he called from 402-858-0988 and 855-891-2238 ext. 214. I will not go forward with this "referral Program". thanks for the warnings. If i get another call from him i will document the number.
  • 0
    Farmers Agent Missouri
    Just received a call from Bob Landis Southern Home Lenders.  Phone # 855-891-2238 Ex. 215

    Call was made from 818-488-9195.  

    I always check these calls out, I've learned after 35yrs.
  • 0
    SF Agent
    Cory Chase called our office and tried to sell us their services.  They almost got me and then they told me that I had to mail them a check or money order. I knew it was too goo to be true right then.  I asked for their physical address and if you google map it it's near a lot of office buildings and strip mall. No signs on the outside saying Southern Home Lending.  So, I called the BBB they never heard of then, and then I decided to look up their name in the county to see if it was a registered business.  SURPRISE NO! The very first thing I should have done was google complaints. LOL  Anyways...here is the number, email and physical address they gave me.

    Cory Chase (855) 891-2238 Ext 213
    Email: cory@southernhl.net
    Address: 2828 Cochran Street #368
                  Simi Valley, CA 93065

    Fax: (855)-854-349

    Customer Service 805-552-7173
  • 0
    Farmers Agent
    I just received a call from Cory Chase today and was telling me so many things what you guys are saying and I didn't fall for it. Its all the same but this time he called me 661-675-3254. I got to the point that I asked for there paper work so I can fill it out and it was a different address.I think this guy is just calling people that he is individual sales person. Its a possibility that he might be calling from his home because all of this complaints is the same guy. I don't know he is pretending to give out different address to a lot of people.

    23890 Cooper Hill Drive #213
    Valencia, Ca 91354

    Phone : 855-856-5638
  • 0
    Farmers Agent - Illinois
    | 1 reply
    Eric Cooper called into my office today and spoke with my CSR, he stated that he is from Southern Home Lending and he has current homeowners that want to purchase a homeowners policy.  I had her take a message and plug the number into google.  I am glad I found this page.  It makes me sick that there are people out there trying to take advantage of hard working professionals.  Sorry to hear about your losses and thank you again for sharing your stories and warning the rest of us.  Thank you!
    • 0
      Farmers Agent - Illionis replies to Farmers Agent - Illinois
      He left the following number: 855-891-2238 ext: 211
  • 0
    farmers agent oregon
    i am currently dealing with the same issue and i spoke with brad scott. i have been completely unable to get ahold of anyone. i encourage all of you to file a complaint with the BBB. if anyone has any numbers that are up to date i would greatly appreciate it. this is clearly a scam and its unfortunate that people who work hard for their money are getting scammed by those who dont.
  • 0
    Farmers Agent Post Falls, Idaho
    they got me also-leads are bogus, no response from SHL. Never buy a lead without using a credit card where you can get a credit-we all want and need viable leads but I did not complete the due deligence-after 23 yrs. experience you would think I would have learned
  • 0
    Steve SF Agent
    These Guys are CROOKS. Stay away from them. I got the exact same song and dance and got taken for $400.
  • 0
    MIke, MetLIfe Auto & Home Glen Allen, Va
    I got my first lead June 8th, Through the first 2 weeks only received 5 leads total. The next week much better 8 and the first 2 week days of July 3. Since then nothing. Also have tried to reach the customer service side and I am making no contact since the end of June. For the most part I am running into the same thing I am reading hear, promises that they would look into thie issues I have read here when I have been able to each someone and providing more quanity of leads. Out of a total of 18 leads I did actully have 2 that were looking. The rest of the leads I am getting the same results that I have read. I had got a call from Eric about this program and he even gave me a name  and number of a agent in Mi by the name of Thomas Sorrelle that was suppose to be using this program. He advise he was having good luck with the program if truely he is a agent in Mi. now that I read here and see what is happening with me. His number is (616) 557-2029.
    It looks as though I am probably going to be out of $400.
    Ashame the concept would probably really work well if there was a legit company providing this type of service.
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