Insurance Leads for their borrowers

ComplaintsInternet ScamsSouthern Home Loans aka Southern HL

Complaint

0
Jeff Haile
Country: United States
After several conversations and getting a referral, on 2/22/12 Brad Scott of Southern Home Loans sent an agreement guaranteeing that I would write 30 homeowner insurance policies from their leads, regardless the number it took for a cost of $360.  All leads would be verified as wanting insurance and wanting to talk to an insurance agent.  From the start, none of the leads I received were prepared for my call; my complaint was met with a promised adjustment and I was transferred from Brad to Andy for further assistance.  After 2 weeks, now the leads totaling 17 and still none had been verified, the lead didn't know who Southern Home Loans were, the lead didn't recall talking to anybody from Southern Home Loans about insurance and none of the leads wanted an insurance agent to call or quote their home.  I complained again to Andy.  On 3/23/12 he had Ashley Mendez, SHL Supervisor, fax a Refund Agreement for $360; calling for my signature.  I signed and fax'd back.  Andy called saying the check would be mailed the following Tuesday 3/27.  On 4/19 they quit answering my phone messages and emails on 4/27/2012 I made a report to the BBB in Southern California, I've still not received the refund

Comments

12
  • 0
    Randy Pierce
    Southern Home Lending or Southern Home Loans are lying thieves.  They promised and guaranteed great service then cashed my $400.00 check; that's when the service stopped. I asked for a reference and got that same guy in Michigan, Tom or Thomas Sorrelle (616-557-2029), who gave Southern an excellent review; I think he's on Southern Home Lending's payroll.  DON'T GET RIPPED OFF STAY AWAY FROM SOUTHERN HOME LOANS OR SOUTHERN HOME LENDING.
  • 0
    bonnie g farmers agent
    Now, after we cancelled in april, they drafted another $300 out of our checking account.  We had it reversed.  Fortunately, my husband checks the business account everyday.  Beware if you sent them a check, they now have your routing and account number
  • 0
    Farmers Agent Illinois -Ryan
    Same story here. $400 spent and i got 6 poor leads in the first couple of weeks, Since then no response to any of my calls or emails.

    Any word on what we can do to get our money back ? Who we call or file the complaint through?
  • 0
    Ryan-Farmers Insurance Illinois
    Everyone should report their incident to the BBB and to their states attorney . Hppe we can all get our money back they should be able to track the IP of the emails and I would think the account that all our money went into.
  • 0
    Ryan_farmers illinois
    shouldnt they be able to see who is accepting the mail fomr the address we sent it to? if we had that they could bust them i would think.
  • 0
    Ryle Allstate
    They go me Also
12

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