30 day policy to cancel your membership
Complaint
Phil
Country: United States
I am a member of LifeTime fitness in Bloomingdael Illinois.
This 30 day policy is a complete fraud! God forbid something should happen in your life that you need to open up some free cash and cancel a luxury such as a fitness center, Life Time does not care AT ALL!! I am currently going through the ridiculous procedures required to cancel a gym membership at Lifetime fitness. In today’s day and age with gas prices on the rise and people running into unexpected financial situations month to month, Lifetime Fitness shows no remorse or understanding to its customers and members.
It is currently June 13th 2008, and they have just openly admitted on the phone at their executive offices that it does not take 30 days to cancel a membership only that they use it as a way to charge you for and extra month fees! So regardless of my wishes to stop using their product they are going to take my money anyway. I will be calling my Credit Card Company and possibly cancelling my credit card or not allowing them to charge it.
When I signed up for Lifetime 8 years ago, they stood on a policy that they would not be another Ballys Fitness who locks you into contracts and makes you pay extra money after your wishes to cancel your membership...but it appears that they have in fact BECOME Ballys part 2 in the Chicago land area.
This is how Lifetime treats members who signed up and paid them before they put up the first brick for the building, they are UN sympathetic to their member’s life situations and all they care about is YOUR MONEY!
DO NOT SIGN UP AT LIFETIME FITNESS! YOU WILL REGRET IT!
This 30 day policy is a complete fraud! God forbid something should happen in your life that you need to open up some free cash and cancel a luxury such as a fitness center, Life Time does not care AT ALL!! I am currently going through the ridiculous procedures required to cancel a gym membership at Lifetime fitness. In today’s day and age with gas prices on the rise and people running into unexpected financial situations month to month, Lifetime Fitness shows no remorse or understanding to its customers and members.
It is currently June 13th 2008, and they have just openly admitted on the phone at their executive offices that it does not take 30 days to cancel a membership only that they use it as a way to charge you for and extra month fees! So regardless of my wishes to stop using their product they are going to take my money anyway. I will be calling my Credit Card Company and possibly cancelling my credit card or not allowing them to charge it.
When I signed up for Lifetime 8 years ago, they stood on a policy that they would not be another Ballys Fitness who locks you into contracts and makes you pay extra money after your wishes to cancel your membership...but it appears that they have in fact BECOME Ballys part 2 in the Chicago land area.
This is how Lifetime treats members who signed up and paid them before they put up the first brick for the building, they are UN sympathetic to their member’s life situations and all they care about is YOUR MONEY!
DO NOT SIGN UP AT LIFETIME FITNESS! YOU WILL REGRET IT!
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