I didn't not subscribe to Hello Tunes

ComplaintsCellphone ProvidersAirTel

Complaint

0
Saty.
Country: India
I received a message today that I've been subscribed to Hello tunes service. The message goes on informing about fees and saying I just downloaded a tune. I didn't not. Maybe someone hacked my cell phone account or mistakenly used my account number.

I tried to reach customer service at AirTel but I keep getting disconnected every time I call.

Comments

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  • 0
    mallinath kakamari
    sir,
          i am trying to change my hello tune by internate i cant do it so plz send the web site to this adress sagar.kakamari@gmail.com
  • 0
    Airtel Billing Fraud
    Complaint against Airtel Prepaid Fraud Charges

    Dear Sir,

    Rs. 304.28 have been charged or say looted by Airtel from my account on 20/05/2008, and when I complained to Airtel call centre they replied that I have downloaded some games from "AIRTEL LIVE".

    I had not used any service nor I used Airtel Live, (also I don't have any GPRS service activated).

    Now I feel cheated and fooled as I cannot do anything and even when I know that I am true and right.

    I am not getting any proper response or reply from any of Customer Service centres.

    Now I am planning to stop using Airtel Prepaid services and switchover to some other Mobile Operator.


    Sanjay Goswami
    Vadodara-Gujarat
    +91-9898115011
  • 0
    airtel forcible deductions
    Dear Sir,
    Airtel is automatically deducting charges for various services without my subscribing to them. I need to be refunded the same.
    will Airtel please respond as the phone customer care services is useless as i am unable to reach the executive and only keep listening to prerecorded messages.

    S Neelakantan
    +91 9910563853
  • 0
    sandeep
    Complaint against Airtel Prepaid Fraud Charges

    Airtel is automatically deducting charges for various services without my subscribing to them. I need to be refunded the same.
  • 0
    sandeep +91 9815755567
    Complaint against Airtel Prepaid Fraud Charges

    Airtel is automatically deducting charges for various services without my subscribing to them. I need to be refunded the same.
  • 0
    ashwini
    Airtel is automatically deducting charges for various services without my subscribing to them. I need to be refunded the same.i send them request them to deactive the service they donot do
  • 0
    Deepak Gayke      9730746991
    Complaint against Airtel for network problem.

      Dear Sir/ Madam,
              I am costomer of Airtel Since 2006. Recently I am facing problem of network. Though there is showing network Towers on Mobile Sceen Incoming and Outgoing Calls are Showing offline. From 26 July 2008 service is 'WORST'. No Incoming and No Outgoing and not giving proper information why this happening when approched to Costomer Care as the calls are cuting durinng the process to reach to the C.C. Executive . Even the messages are failed 90 times out of 100.

             We want to continue the Airtel as our best service provider. Please igve us uninterpted service.

          Thanks.
  • 0
    Vikas Gore
    Dear Costomer care execative,

    We are facing problem of network since 3 days. Network is jammed from both sides. Please take care.
  • 0
    Varsha
    Airtel is automatically deducting charges for various services like classiefieds without my subscribing to them. I need to be refunded the same.I have been continously calling and sending SMS for deactivation of the classiefeds but of no use. Since I have a prepaid they are deducting the amt every month. I have fought with them over the phone . I have stopped using the card.
  • 0
    srinivasarao m
    Our coin box is not working from yesterday please repair it fastly, morning itself i gave a complaint no response.
  • 0
    shilpa
    I am unable to contact Airtel customer care. i have been trying many times but always am disappointed.
    plz. help as soon as possible.
  • 0
    prabha.nair
    My Account Amount get automatically substracted, it says a message as vrs download, kindly do the needful, my mobile number is 9860928843
  • 0
    neha sethi
    My amount get automatically subtracted ,every day i received a message of using airtelwap services which i am not using and for that 10Rs is deducted from my account.My mobile number is 9815399409
  • 0
    N L SAHA
    MY HELLO TUNE WAS ALSO ACTIVATED WITHOUT MY SUBSCRIPTION OR ACTIVATION.I FEEL CHEATED . ALSO I DO NOT KNOW HOW TO DEACTIVATE IT. KINDLY HELP ME.
    9831367976
  • 0
    Harcharan Singh Bindra
    my telephone no.4631079 not working dead please rectify I am an old man children abroad no help from anywhere kindly set my telephone right             Harcharan Singh Bindra
  • 0
    Vishwas
    i have been charged for jokes,hello tunes services widout out my concent. they hv simply sent a msg intimating me that i have subscribed the same and they activated the services and i will b charged.... now when i called up customer care they respond like its mandatory, i went on some detail pertaining to this unwanted service activity and that cust. rep hang up the call on my face.

    is there anybody to resolv all this crap???

    thanks
    vishwas
  • 0
    airtel_presence
    Dear Customer,

    Trust your concern has been resolved. If you’re still facing the issue, please get in touch with us at airtelpresence@airtel.in.

    Regards,

    Manoj Kumar Srivastava
    Airtel Customer Service (NET)
    Bharti Airtel LTD
  • 0
    airtel_presence
    Dear Customer,

    Trust your concern has been resolved. If you’re still facing the issue, please get in touch with us at airtelpresence@airtel.in.

    Regards,

    Manoj Kumar Srivastava
    Airtel Customer Service (NET)
    Bharti Airtel LTD
  • 0
    airtel_presence
    Dear Customer,

    Trust your concern has been resolved. If you’re still facing the issue, please get in touch with us at airtelpresence@airtel.in.

    Regards,

    Manoj Kumar Srivastava
    Airtel Customer Service (NET)
    Bharti Airtel LTD
  • 0
    airtel_presence
    Dear Customer,

    Trust your concern has been resolved. If you’re still facing the issue, please get in touch with us at airtelpresence@airtel.in.

    Regards,

    Manoj Kumar Srivastava
    Airtel Customer Service (NET)
    Bharti Airtel LTD
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