Can't get my Refund

ComplaintsScamsGMI Enterprise, LLC

Complaint

0
Jorge Corrochano
Country: United States
I received a Final Notice from Tualatin, OR. telling I have an Immediate Opportunity to work as an Government Insurance refund Processor starting at 38,943.00 per year DOE. 69.00 USD and a 10.00 USD for S&H. Plus I got ripped off by www.MySmarttools.net for 99.00 USD. A scam-er by the name of Emily
did all my processing and took my 99.00 USD, and I told her I was a Disabled Veteran and she ripped me off anyway. Her personal # is 971-252-1335. I can't afford this loss, we are really going through hard times right now.

Comments

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  • 0
    tj
    They are a scam.

    Dispute the charge with your bank as fraudulent, and close your account to prevent additional fraud.  Be sure to send a WRITTEN DISPUTE to the dispute address from your statement making sure your bank receives it within 60 days of the statement date of the statement showing the disputed charge to invoke your FRB Reg. E dispute rights.

    File complaints with FTC, your state AG, and the Oregon AG.
  • 0
    Rebecca Nichols
    | 2 replies
    I just began working with www.mysmarttools.net and I have not experienced any problems until today.  The program has worked wonderfully for me and I have submitted my first refund to be processed by Hud just last week...however, today I was unable to access the website because of a warning that their security certificate could not be verified by my anti-virus software.  Thus my reason for checking up on any complaints from the general public.  If this is just a glitch in their security system and is fixed promptly, I am going to have to give them an A+ in customer service; if the problem is not resolved quickly however, they have just taken my second month service charge of $39.99 and I will want a full refund.

    Sounds like the complainant above though might be dealing with a different entity than what I have as I was not charged anything other than a $3.91 fee for shipping of a hard copy and a monthly cost of $39.99 to become a part of their automated network.
    • 0
      L Rehm replies to Rebecca Nichols
      Hi Rebecca,
      I just received my packet to be a Refund Specialist.I was just wondering if this is a legitimate business? Are you still working as a Refund Specialist and if you are, have you been receiving your checks? Who sends you your check for your  portion? How long does it take you  to get your money? Please get back to me so I can decide if I should move forward with this? I would appreciate any
      information you can give me. Thank you! Please email me back. My email address is lmrehm@live.com
    • 0
      robert fuenffinger replies to Rebecca Nichols
      why cant i get logged in
  • 0
    rrflores
    I have been trying to contact smart tools but was told they didn't have a valid certificate for their business.  I"m glad I didn't send them any money.   amen'''
  • 0
    Louise Reed
    Hi Rebecca,

    I have been working with mysmarttools program since December 2009. I have just finalized a transaction for a client in Stockton,CA. I think the client got his check but didn't receive my fee. Isn't it if you don't see their name anymore in the database means the client closed? Now, I called his home and the people said he doesn't live their anymore and the lady said they don't know where he lives. I wrote Emily but to no aval. What should I do write the cliet? Please feel free to give me a call 510-397-6474.

    Thanks,

    Louise
  • 0
    A. Anderson
    | 1 reply
    Smart Tools is not a scam, I have been very successful in using their software.  They update their HUD list regularly and I enjoy getting peoples refunds for them, as I am sure they enjoy receiving their refunds.  I get to work from home which is very helpful as I am a single parent with two small children and don't have to pay for daycare. If you apply yourself and treat it as your own business then I am sure anyone could be successful.  They even let you use their software for free for 15 days to see if you like it.  Thank you Smart Tools!
    • 0
      Mary replies to A. Anderson
      Are you still with smart Tools LLC  Hud or should i say processing or making money  A Anderson? MK 6-28-2012
  • 0
    Sharronhb
    Hello A. Anderson
      I have a question for you.. I just paid the fee and got my packet in the mail and about to process my 1st. Can you tell me how long it took you from the beginning to the end to get paid on your 1st processed return.  And, How long have you been processing?  I am seeing where people are saying this is a scam and I am just wanting to try  to save myself the headache. You can send me an email to sharronhb520@yahoo.com.  Thanks
  • 0
    Starks
    You are right it is not a scam but there are people out there trying to rip others off blaming it on the economy.........there are some lobbyist also trying to rip the ones who have been issued these sites and be the middle men and hold you hostage..................Me for one a crooked cop robbed my emails tried to rob me and then also tried to rob my house all in one year.......it doesn't make any sense........and this is happening in D.C.
  • 0
    B. Ortiz
    Hi everyone. I just started using smart tools and am curious if anyone knows if they are a scam or not. I received  a postcard in the mail and paid 1.48 for the package. I saw the video and decided to become a smart tools member. I paid $39.99 for the month and $99.00 for the people search. I started working as a processor last week. Does anyone have either good or bad experiences with this company? Please post your comments to Betsyortiz@yahoo.com. Your comments will be greatly appreciated.
  • 0
    Zeny
    Hello, I just saw the help video and it sounds easy and great, but I am a little undecided on giving them my money, please e-mail me if you have done this and you actually had any refunds back.

    vrivera2004@aol.com
    Thanks
  • 0
    Linda
    I just signed up for the 15 day free trial. If anyone is successful with MySmartTools.net, i.e. receiving your checks, amount of time it takes for the processing of the refund checks for the mortgagee, amount of time it takes for us to receive our fees, please mail me at: lindia@aol.com.  Thank you!
  • 0
    Linda
    I'm sorry, that email should be: lindialor@aol.com. Thank you, again!
  • 0
    EmilyS
    I have a question.  How do we know when HUD has mailed the client their check?  Is there a way we could be notified from HUD when the check goes out so that we would know when to expect a check to us from the client?
  • 0
    EmilyS
    My email address is pelicancayharbor@aol.com
  • 0
    Lois Visser-Ulrich
    I have been working with mysmatttools for about 6 weeks. 1 person has mailed back the contract so far. The people search has been down for 3 weeks & they don`t know when it will be working again. I have always gotten to talk to a person. Andrea or Carmen usually but a new girl, Julie answered last week. Because their search engen has been down for so long, I could not recommend this business right now. They did refund $15.00 on the $99.00 when I complained. I am going to stick with them for awhile longer.
  • 0
    Patsy
    Well now this is very disturbing and makes me second think myself. I normally think these things are a fraud but this site stuck out so I decided to try it. I did people check myself so I only have the first small amount invested and the free 15 days. I think the program looks as though it would work as long as you invest in the job. I intend to do the best I can and see what happens....I will let you know.
  • 0
    stee393416
    How often do they update the HUD list?
  • 0
    deonna pace
    i would like to have someone contact me i am confused how to start 1219-359-5707. 3449 guthrie street, apt. 202 please contact me!
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