SCAM
Complaint
Country: United States
Heres the short list of complaints from a company that changes names more than Prince:
https://800notes.com/Phone.aspx/1-949-859-2301
https://800notes.com/Phone.aspx/1-888-243-2488
https://complaintwire.org/Complaint.aspx/WbhWX6afrACJIgjLdxnpzg
https://complaintwire.org/Complaint.aspx/PPI6MohK6QDT9QjMbb8e8A
https://complaintwire.org/Complaint.aspx/Ch3MAZF-YgAJSgjKWaIeRg
https://complaintwire.org/Complaint.aspx/hac6JzG8VgDULgjLZl0dog
http://www.scam.com/showthread.php?t=28710
http://www.vacationrentalscommunity.com/forums/t/2560.aspx
http://www.jimcarroll.com/2003/10/the-lengths-theyll-go-to
http://www.scam.com/showthread.php?p=374712
http://pgrasso.wordpress.com/2009/10/19/fun-with-spammers
http://portalresponsetechnologyscam.blogspot.com/
http://download.cnet.com/MySpace-Guardian-Toolbar/3000-12941_4-10543654.html
http://forums.digitalpoint.com/showthread.php?t=19723
http://www.mywot.com/en/scorecard/pbhllc.com
http://forums.digitalpoint.com/showthread.php?t=19723&highlight=GoDotless
This "company" is simply a single sales representatives website for Performance Media Placement, parent company PBH LLC. The rep is Michael Markman, aka, Michael Miller, Michael Warren, Mark Mason and many more. The previous website for this rep was http://www.directlocalsolutions.com.
https://800notes.com/Phone.aspx/1-949-859-2301
https://800notes.com/Phone.aspx/1-888-243-2488
https://complaintwire.org/Complaint.aspx/WbhWX6afrACJIgjLdxnpzg
https://complaintwire.org/Complaint.aspx/PPI6MohK6QDT9QjMbb8e8A
https://complaintwire.org/Complaint.aspx/Ch3MAZF-YgAJSgjKWaIeRg
https://complaintwire.org/Complaint.aspx/hac6JzG8VgDULgjLZl0dog
http://www.scam.com/showthread.php?t=28710
http://www.vacationrentalscommunity.com/forums/t/2560.aspx
http://www.jimcarroll.com/2003/10/the-lengths-theyll-go-to
http://www.scam.com/showthread.php?p=374712
http://pgrasso.wordpress.com/2009/10/19/fun-with-spammers
http://portalresponsetechnologyscam.blogspot.com/
http://download.cnet.com/MySpace-Guardian-Toolbar/3000-12941_4-10543654.html
http://forums.digitalpoint.com/showthread.php?t=19723
http://www.mywot.com/en/scorecard/pbhllc.com
http://forums.digitalpoint.com/showthread.php?t=19723&highlight=GoDotless
This "company" is simply a single sales representatives website for Performance Media Placement, parent company PBH LLC. The rep is Michael Markman, aka, Michael Miller, Michael Warren, Mark Mason and many more. The previous website for this rep was http://www.directlocalsolutions.com.
Comments
Here is another post from Google about "Suspicious results and strange behavior: A site ripped me off"
http://www.google.com/support/websearch/bin/answer.py?answer=9110
From the post above:
How to identify scams and other schemes
In general, if it looks too good to be true, it probably is. Here are some pointers on what to look out for:
Before you fill out a form or give someone a credit card, do a web search to see what other people are saying about the company and its practices.
Be wary of companies that ask for upfront charges for services that Google actually offers for free. Check out our business solutions page before writing a check.
Google never guarantees top placement in search results or AdWords — beware of companies that claim to guarantee rankings, allege a special relationship with Google, or advertise a "priority submit" to Google. There is no priority submit for Google. In fact, the only way to submit a site to Google directly is through our Add URL page or through the Sitemaps program — you can do these tasks yourself at no cost whatsoever.
Reserve the same skepticism for unsolicited email about making money with Google AdWords as you do for "burn fat at night" diet pills or requests to help transfer funds from deposed dictators. In general, be wary of offers from firms that email you out of the blue. Amazingly, we get these spam emails too:
"I visited your website and noticed that you are not listed in most of the major search engines and directories..."
Direct Placement LLC
1-800-339-0544
www.DirectPlacement.co
support@directplacement.co
direct placement llc in portland oregon just called me trying to sell me a spot on the 1st page of google for my vacation home for $125.00. i looked up the phrase on my own and it gets barely any searches so i may never get any clicks. so if i was lucky and i got 1 click, i would be paying $125 per click??? what a scam! maybe i wouldn't get any? then Direct Placement keeps all my money????
goto:
http://www.google.com/ and search "keyword tool" look up the phrase with the this tool.
why pay for only one phrase or a few phrases through these guys when you can just do it through google yourself? all you have to do is sign up with Adwords and you can do this stuff on your own.
i get more calls from these 1st page placement yahoo's then for my vacation rental... :(
Selling a new issue not by offering it for sale publicly, but by placing it with one of several institutional investors. Also known as a private placement.
-or in staffing jargon staffing agencies use it for jobs:
When an agency direct placement for a position without a temporary period.
I guess it is used for Google Adwords also. I saw
Direct Placement LLC
1-800-339-0544
www.DirectPlacement.co
support@directplacement.co
and maybe this is also a correct definition?
this company has a bunch of scam reports though so be careful....
http://www.scaminformer.com/scam-report/direct-placement-llc-directgoogleplacement-com-direct-c39009.html
http://www.ripoffreport.com/advertising-deceptive/direct-placement-llc/direct-placement-llc-www-direc-ec35d.htm
http://support.google.com/adwords/bin/request ... e=gap_complaint
superiorlocal.com
https://complaintwire.org/Complaint.aspx/cKVl ... 6xwBpawjOnpQ5tg
They think that people are fool. If you call them or chat with them they will initiate some task and your web site will be up and again it will not work. If you talk little bit more about the issue either they will disconnect the chat or call. SO IT WASTAGE OF TIME TO BUILD WEBSITE WITH THIS HOSTING. 100 % OF TIME YOU WILL BE OUT OF BUSINESS. If you do not call them your will not see your actual website. They will give you the excuse that we are changing our server so there might be some issue. And at that very time you will get your site up and aging after 2-3 hrs you will get anonymous pages till the time you do not call they about the issue.
THEY ARE JUST MISUSING THE NAME OF GOOGLE. SO IF ANY PERSON OR AUTHORITY FROM GOOGLE IS READING THIS MAKE SURE YOU REMOVE YOUR NAME AS THEY ARE SPOILING THE NAME OF GOOGLE.
I see some facts on here. Links to certain complaints lodged against a certain company. But they only make this argument one-sided. So, why don’t we also include some facts about every company that provides a product a service. Because people only ranting about one thing, and few people at that, hardly paints the clear picture; it only serves to reinforce one side of their argument; their side.
So let’s be factual in our debate.
Three Facts about Customer Retention:
1. It is impossible to satisfy all customers; there will always be customers who are displeased and unsatisfied with a product or service; no matter what that product or service may be.
2. Some products, services, businesses will not get the results they see from certain marketing campaigns; no matter how aggressive they are. Look at Coca Cola Blak; a respected international soft drink company tried to market a coffee-flavored beverage to 30-something consumers. They spent millions on marketing and it utterly failed...because people did not like it. Did they get their marketing dollars back from the marketing agency? NO. See more about this utter failure here: http://voices.yahoo.com/why-coca-cola-blak-failed-1988114.html. The product failed for many of the same reasons other products have failed: sometimes products just fail. Sometimes no matter how much you market a product or service, there is no guarantee that people will want to buy it or use it. This is also true with any form of online advertising or marketing period.
3. A company with a high retention and customer loyalty means it is consistently delivering a product that people are using and are satisfied with the results; or they would be out of business.
FACT: According to http://www.customerservicescoreboard.com: GEICO: “Geico customer service is ranked #160 out of the 541 companies that have a CustomerServiceScoreboard.com rating with an overall score of 47.86 out of a possible 200 based upon 296 ratings. This score rates Geico customer service and customer support as Disappointing.”
FACT: "GEICO has a 97% customer satisfaction rating."
But that still leaves 3%; for a huge company that is national – GEICO.com
FACT: "GEICO serves 11 million auto policyholders and growing; GEICO insures more than 17 million vehicles ..." GEICO.com.
What’s 3% of 11 million? Let’s just say it’s more than 30,000 people who comprise the three percent.
So that’s 30,000 people that are pissed off about GEICO. What do they say?
This guy says – on a complaint board just like this – “Geico: 97% customer satisfaction? Guess I'm in that 3%... “
“Car insurance. One of those fun things you never think about till you need it. I've never owned a car without comprehensive/collision, because I'm a bit of a worrier. That turned out to be a good thing, because as some of you know about 4 weeks ago the camJeep was stolen in Mira Mesa, CA. Now, the monetary limits and deductibles are all things I worked out, so I have no room to complain on those issues. They're what I chose, and they're what I paid for.
My issue comes with the customer service end of things. To start with, the minute I realized the jeep was stolen, I filed a police report and called Geico maybe five minutes later (9-10PM). The only people Geico keeps on all night are the collision people. Theft people only work 9-5. So all I get is a "that sucks, someone will call you in the morning." I ask about a rental (I paid an extra 30 bucks/6 months for rental coverage, now I need it) and they say "I don't know, I only deal with accidents. Someone will call you in the morning." Grrr #1
Morning rolls around. Noon rolls around. Early afternoon, I call the number they gave me for my claims person. I get voicemail. That evening at 5:30PM after I've had to bum rides everywhere and bum a ride home someone calls me. We work out rental info, but I can only rent from one company (Enterprise) and only have a 25$ a day limit. Enterprise has no cars for under 35$ a day in stock. So I have to either pay 10 bucks a day or wait a couple days. Bumming ride for a couple days longer... Grrr #2.
Now I wait a week (have a rental now, so I can afford to), and still get no calls from Geico. I finally call them, "Hey, rental's great, but what about long-term?" and am told there's a minimum two-week wait for recovery, and then I have to fill out a questionnaire before they START working on my claim. The two week mark rolls around, and then five days later they send me this stupid form. I filled it out and mailed it off that day. We've reached the 4-week mark and I've had no contact from Geico that I haven't initiated. Not one call. Not one check-up. No information on the website ("claim status: Open. No information is available"). No mail. On top of all this, they tell me the rental will expire after 30 days. If they haven't gotten me my money by then, and they try to charge me for any part of the rental, I'm going to the BBB. I'm sick and tired of being treated like a liability or criminal by my insurance company. I've paid MORE than they're paying me for this stupid Jeep. I'm a long-term customer. I feel like maybe I could get a little customer service when dealing with a fairly upsetting and difficult situation (I LOVED that jeep).
Thank you for listening, I feel better.
-cia “
READ THE FULL COMPLAINT HERE: arstechnica.com/civis/viewtopic.php?f=23&t=376784
This company you mention has probably served at least 1,500 customers during its existence.
From what I could find online, there were 3-5 complaints. Let’s just say they have only ever served 1,000 people. And let’s just say that there were 10 complaints online, as I only see 2 or 3 here, and many are the same complaint that has been copy and pasted by the same user to many sites.
So 10 people(max) out of at least a 1000 served. Tells me they have about a 1% problem. That's not a problem; that is a customer retention dream come true.
Even if they had 20, 30, or even 50 complaints lodged, they will still be doing as well as GEICO, by comparison to size demographic.
And GEICO has 30,000+ pissed off people who are not fond of their service at any given time.
So … because a company has a fewer than 3% dissatisfaction rate means they are bad?
I would think that puts them in the upper echelon.
At least compare your complaints to actual things that relate to overall customer retention.
From the facts outlined here, the retention rates are fabulous with this company. And there will always be people who are not satisfied, no matter what the company, product or service is.
They will complain. They rant. They will tell the world on silly online boards like this. And that still makes them a very small percentage of the staggeringly high amount of satisfied customers who continue to drive business because the product works.
Just because some people despise GEICO, does not mean that 11-million don't love it. Otherwise that company would sink under as well.
So few complaints lodged, by comparison to other numbers that paint the real picture put this debate into real perspective.
These companies are some of the largest in the world and their company has HORRIBLE customer service rankings.
SOURCE: http://www.customerservicescoreboard.com/
Rank Company Rating 401 Travelocity 20.93 402 Greyhound 20.81 403 Western Union 20.80 404 Money Magazine 20.80 405 OG&E 20.60 406 Anthem Blue Cross 20.00 407 eBay 19.97 408 Roxio 19.70 409 Duke Energy 19.60 410 Citi Mortgage 19.53 411 Nextar 19.46 412 Xcel Energy 19.20 413 HSBC 19.15 414 Mitsubishi 19.00 415 Bing 18.95 416 Ryobi 18.80 417 Teleflora 18.53 418 Craigslist 18.43 419 Quest Diagnostics 18.20 420 Hitachi 18.20 421 Skype 18.03 422 Zoosk 17.65 423 Incredimail 17.40 424 Mozy 17.20 425 21st Century 17.20 426 Google 16.85 427 Coleman 16.80 428 BJs 16.80 429 Pogo 16.74 430 Home Shopping Network 16.40 431 Navigon 16.37 432 Hotmail 16.35 433 Fifth Third Bank 15.80 434 Limewire 15.40 435 Twitter 15.20 436 Nero 15.00 437 Half.com 14.72 438 Facebook 14.05 439 Atari 13.60 440 Aviva 12.60 441 Kenwood 11.40
I bet you all at least use one or more of these companies. :
Total boiler-room approach to "sales." They're now a blocked number on our phone system.
As everyone who reads this can see. You have little regard for others and feel the need to denigrate and belittle them. I am sorry that you feel the need. But I wish you all the best in your future endeavors.
Luckily, I googled your number, so I already knew what you were about. I realize that cold calling is part of your job, but be honest and tell people why you are really calling. I get 4-6 "google placement" phone calls a day. I will concede that at least you're not a recording. The point is, if I want to do business with you or anyone else, I want up front honesty. I have actually been thinking of changing up our business plan, but you don't have a shot. Best of luck to you in the future.
Google requires ALL advertising companies to provide the:
* Adwords customer ID to business owners.
* Cost per click and total monthly spend on Adwords.
* Management fees the company charges.
* "Working with a third-party" disclosure notice with all of their customers.
Google's prohibited practices include:
* claiming false affiliation with Google
* guaranteeing top placement on Google
* claiming that ads will appear in Google Search at all times
* representing free Google products as pay-for-insertion products
* making false statements about how AdWords costs are calculated
* offering unlimited clicks
Read everything here:
https://support.google.com/adwordspolicy/answer/6086450
Contact Google if you wish to get the full picture about your advertising:
1-866-2GOOGLE
https://support.google.com/adwords/answer/8206?hl=en
http://www.performancemediamarketing.com/
http://www.performancemediaplacement.com/
http://www.adworks-local.com/
http://www.pmplocal.com/
http://www.pmplegal.com/
http://www.pmmmobile.com/