debt collection scam
Complaint
citizen65
Country: United States
Both of my adult children were contacted via telephone by individuals claiming a complaint was registered against me and if I do not contact the "firm" within 48 hours the firm will be forced to make a decision without my consent. My son was very concerned and called the number they provided 855-265-6780. He spoke with William Brewer who refused to give any information. My daughter got the same voicemail from a woman named "Elaine." I called the number and asked to speak with "Elaine." I gave the "case number" and was told William Brewer was handling my case and was transferred to his extension. I asked Mr. Brewer what type of business this is and why they were contacting me. Mr. Brewer asked me to confirm the last 4 digits of my SSN. When I refused to do so, citing concerns of identity theft he stated we were "at an impasse." I again refused to provide personal information at which time he stated he could continue the conversation if I confirmed my date of birth which I did. Mr. Brewer said the company is called TCF & Associates based in Murrieta, CA with offices in Las Vegas, NV and Ft. Lauderdale, FL. He said they were hired by a bank, while I did have an account with this bank over 10 years ago the past the dates Mr. Brewer gave were not consistent with my actual account information. When asked questions such as the name of local counsel, date of cause of action, and other inquiries to determine whether or not this was a legitimate call Mr. Brewer became extremely defensive and rude. I asked if he was a lawyer; he refused to answer. He stated he sent 3 letters I told him I never got anything in the mail. He told me I had no right to see anything in writing and that he does not file against everyone but because of my attitude he will make sure that I am filed against. I asked to speak with his supervisor and before I finished my sentence was put on hold. After 10 minutes on hold I hung up and redialed this time asking for the supervisor of the legal dept. The man who answered knew nothing about what type of company it is, said he is only a switchboard operator and transferred me back to Mr. Brewer. When I got Mr. Brewer on the line again I repeated my request to speak with his superior. He claimed to be the supervisor and yelled at me that I have called 4 times this morning, which is untrue, and I am harassing him. He threatened that not only will he make sure I am "filed against" for the collection money but will add a harassment complaint against me. At this point Mr. Brewer said we were speaking on a recorded line and repeated his threats of lawsuit then hung up on me. The entire incident seemed so suspicious and unprofessional I looked the company up online and found multiple reports of scamming and fraud identical to what I experienced. I contacted the bank directly and was informed that they have not had anything to do with my account in years and knew nothing of TCF & Ass. or William Brewer. I googled "William Brewer Murrieta, CA complaints" and found numerous stories and warnings against him individually using different company names. I urge anyone who receives a similar phone call or message to report it immediately and do not give any information to them.
Comments
P.S. - Also their domain troverconsultingfirm.com was created recently on 9/24/2016.
The Company has three segments: (1) Healthcare Recovery Services, which encompasses its four healthcare recovery products: healthcare subrogation, provider bill audit, overpayments, and MD audit; (2) Property and Casualty Recovery Services, which is subrogation recovery services for property and casualty insurers, sold under the brand name TransPaC Solutions; and (3) Software, which is subrogation recovery software in a browser-based application service provider (ASP) form, sold under the name Troveris. See Item 7. “Management’s Discussion and Analysis of Financial Condition and Results of Operations — Healthcare Recovery Services”, “— Property and Casualty Recovery Services”, “— Software” and Item 8. “Financial Statements and Supplementary Information — Note 15 — Segment Information” for financial information about the Company’s segments. See Exhibit 99.1 for a discussion of certain risk factors relating to the Company.