Charged my debit card
Complaint
Paula Inmon
Country: United States
I checked my bank account this morning as I do daily. There were THREE new charges to my debit card all starting with DRI* for various amounts. The names sound like video games, I don't even know what they are for, I just know I did not make those purchases.
DRI*KASPERSKY.COM orderfind.com MN $65.65
DRI*GAMEZONE orderfind.com MN $32.84
DRI*Electronic Arts eastore.com MN $32.79
I called my bank immediately to start a fraud claim and to block any additional charges to my debit card. Fingers crossed that I will successfully dispute these charges.
DRI*KASPERSKY.COM orderfind.com MN $65.65
DRI*GAMEZONE orderfind.com MN $32.84
DRI*Electronic Arts eastore.com MN $32.79
I called my bank immediately to start a fraud claim and to block any additional charges to my debit card. Fingers crossed that I will successfully dispute these charges.
Comments
Thanks for all these comments.
Therefore i can´t recomment the sale-organisation by Kaspersky.
This company is called Digital River, Inc. They are a marking firm that uses illegal tactics and hides behind "CORPORATE SKIRTALES". They are despicable.
They will send "phishing" emails out which are intended to cheat unsuspecting people who are not technically savy.
I, who I claim should have known better, fell victim for $69.00.
However, I did research and demanded resolution. My refund for $69.00 is being processed.
Below is the contact information for the person I spoke to and emailed to get my refund.
Pay it forward>>>>>>>Good Luck - Get your refund.
Gloria Persaud | Executive Assistant to David Dobson, CEO | Digital River, Inc.
p: +1-952-225-3483 m: +1-347-331-1263 | gpersaud@digitalriver.com
10380 Bren Road West, Minnetonka, MN 55343 USA
November 16 DRI * Kaspersky.com Orderfind.com $ 5075.69
Foreign currency amount 299.90 U.S. Dollar
November 16 DRI * Kaspersky.com Orderfind.com $ 3213.98
Foreign currency amount 189.90 U.S. Dollar
We require know why we charge these amounts.
Ich habe ein anderes Virenprogramm .
Weitere Nachrichten bitte in Deutsch
This is what they printed on Order Completed - Kaspersky Lab Order online printout.
How can I cancel Auto Renewal Plan?
To cancel your Auto Renewal Plan, you can log into "Account Details" and follow the instructions below:
Enter the Order Number into "Quick Order Look Up" section. This information is provided in the current email.
Enter Password which is also provided in the current email.
Once logged in you will see a Cancel and a Renewal buttons.
Pressing cancel will stop the Auto Renewal Plan. Your product will still be active until the subscription expiry date.
or submit a request to: "Customer Service" (located in my.kaspersky.com account)
The other DIR*Game or DIR*ArtStore e-commerce are either from purchases you made online - Or its a hack or number swiper.