PRA sent me a bill for a debt I paid 10 years ago - SCAM!!!

ComplaintsCollection AgenciesPortfolio Recovery Associates

Complaint

0
Kathy Fuson
Country: United States
SCAM ALERT!!!
I paid Regional Adjustment Bureau 10 years ago in full for a bad debt.  Recently, I received a bill from Portfolio Recovery Associates for the same account I paid off 10 years ago.  The bill arrived using a name I haven’t used in 10 years and was also mailed to my mother’s house where I don’t live.  I have found many complaints similar to mine on the internet.  With this said, I find it hard to believe that this is just a “mistake”, like Portfolio Recovery Associates told me, but rather an attempt to deliberately collect money on the same debt twice.  I think they are counting on people who won’t save their payment receipts for that long, and feel they would be an easy target.  I don’t know how Portfolio Recovery Associates came across my information recently, but I will be finding out tomorrow.  I will then be contacting the BBB and any and all other agencies as well, regarding their scam.    Luckily, I have my payment information from 10 years ago.

Comments

  • 0
    tj
    What type of alleged debt was this?  A phone bill?

    Thare are a lot of old phone bill records sloshing around the lower rungs of the collection industry, originating with the mergers of the various telecom companies 7 or more years ago, and sold off recently in the last 2 years.  For example, Verizon dumped a lot of their alleged bad debts, purchased with their acquisitions of GTE and others a decade ago, on their outsourced customer service and debt collection partner, AFNI.

    Much of this junk is of questionable accuracy, most of it is past SOL so they can't legally sue, and past 7 years so it can't even be legally reported on credit reports, but a number of debt collectors have been pursuing people they claim owe it anyway, trying to turn cheap "lead" into "gold".  

    Many complaints have been filed with FTC, BBB, and various AGs, resulting from both erroneous skip-tracing and dunning, as well as the employment of illegal deceptive and harassing debt collection tactics.  Most complaints appear to involve "misidentification" of the wrong person, as the debt collectors attempt to rake in money by just sending bills out to any one with a similar name.  

    The other common thread in these complaints is that the debt collectors appear to not have access to original statements from the original creditors, either due to the cost and difficulty of retrieving it, or possibly due to contract restrictions, so they tend to employ various deceptive and abusive practices to discourage consumers from exercising their FDCPA validatino rights.

    Other complaints imply that the recent original creditor had sold off paid off accounts, often where a billing dispute occurred with the original telecom company, but was corrected and the account considered paid off.  After the merger, the new entity appears to have just screened all old account data for write-offs and sold off the resulting mixture of legitimate bad debt and settled or adjusted accounts.
  • 0
    tj
    Other possibilities are:
    1)  RAB was collecting for the original creditor, who was paid 10 years ago, and in a scenario similar to the above the original creditor or their successor sold of a paid debt.
    2)  RAB bought the debt 10 years ago, you paid them, and they now sold it off even though it was paid.

    Regardless, there is no point, legally or morally, in paying an already paid debt, and when anyone demands payment 10 years later you have a right to suspect they are likely to be engaging in deceptive collection.

    Since you even have your payment information, preserve your rights by sending a letter disputing the debt and demanding proof you owe it.  Send it certified return receipt requested.  

    If they threaten to sue or report the debt on your credit reports, or continue to harass you and demand payment without sending any proof of the debt, file complaints with FTC and your state AG.  Include in your complaint that they are trying to extort payment on a debt you paid 10 years ago, and include a copy of your payment records.

    Watch your credit reports, and if their collection account shows up, dispute it through the credit reporting agency.  They should NOT post a 10 year old debt, as that is prohibited by FCRA, nor should they threaten to do so, as that is prohibited by FDCPA.
  • 0
    mad dog
    Hi Great for you on keeping reciept  BBB will do nada zip complain to the FTC and your state Attorney General PRA are bottom feeders and you are right they are either trying to collect on a debt that was already paid or purchased it for pennies on the dollar. It is also most likely past statute of limitations, check your credit report they tried to show mine as last active in 06   and even made it look like I made a $25.00 payment to restart the initial SOL. whatever you do do not contact them via phone, they will call you constantly   good luck
  • 0
    madeline
    PRA is relentless. They will chase you forever no matter what you do. They ignore cease & desist request and they will not provide proof of the debt. They did sue me, posted that to my credit report and have tied me up for several years trying to get rid fo them and to get the truth established. I have a folder of letters - to no avail.  I've reported to the BBB, state attorney general & the FTC - but that doesn't stop their actions, only makes me feel better for telling someone else. I've used the credit report mechanisms to challenge and request proof - with no luck.  My mistake was talking to them by phone at all. I changed my phone to an unlisted number and they still tracked me down. They have called my job and left voice messages on phones of co-workers - I guess in an attempt to embarrass me. I believed all I had read on the Internet about how they could not sue if they had false or inaccurate information or if they failed to provide proof of the debt - but that did not prove to be correct - they can sue!
  • 0
    tj
    In the end, you have to be willing to use the courts to defend yourself against illegal debt collection.  Just sending letters by itself will not make anyone follow the law.  

    If they are attempting to collect on a debt you do not owe, you request validation, and then sue when they continue to harass you without providing it.

    If they sue you, but fail to serve you and get a default judgement, you get an attorney and ask the court to throw out the judgement for their failure to serve you.

    If they sue you, you have to defend yourself, or they will get a default judgement.  If they sued you but could produce no proof that you owed the debt, a good attorney would have been a good investment.

    Otherwise, they will walk all over you.
  • 0
    tj
    | 2 replies
    http://ago.mo.gov/newsreleases/2009/Fradulent ... am_gets_busted/

    "Attorney General's News Release
    August 18, 2009

    Attorney General Koster takes action against fraudulent debt collectors
    --Koster says businesses tried to collect debts people didn't owe--
    St. Louis, Mo. - Attorney General Chris Koster today filed suit against two debt collection companies that are operating scams to collect debts from citizens who do not owe the money.

    Koster filed law suits in St. Louis against Portfolio Recovery Associates, a public company based in Virginia, and Professional Debt Management located in Kansas City.

    Koster said Portfolio buys old and bankruptcy-discharged debt, often from another bad debt buyer, and then tries to collect, sometimes through court action. He said the company often is attempting to collect on accounts that are already paid or have been discharged in bankruptcy; sometimes they try to collect from the wrong consumer or for the wrong amounts. He said the company has threatened to garnish consumers' social security checks, which they have no authority to do, and has refused to provide consumers with proof that the debt is valid.

    Koster said Professional Debt Management uses scare tactics, leaving messages on consumers' phones that there is an emergency. He said that like Portfolio, they attempt to collect on accounts already paid or from the wrong party.

    "The Attorney General's office intends to take aggressive action to protect Missouri consumers," Koster said. "I am asking the court to issue a permanent injunction prohibiting these companies from violating consumer protection laws and to order that they provide full restitution to the people they have harmed."

    Koster also is asking that the court impose monetary penalties and require the companies to pay all court costs.
    "
    • 0
      Kittydawg50 replies to tj
      | 1 reply
      Good, its about time some one stepped in to show these people they can't do the things they do!
      • 0
        tj replies to Kittydawg50
        Unfortunately, in the above case, the MO AG filed suit under state deceptive practices laws, and ended up with a court decision that those laws did not cover what he claimed PRA was doing.

        Doesn't change what they are doing.
        Just says that AG's should make sure they file for the violations of laws they can enforce.
  • 0
    Pamela
    I just got a new number because I switch phone service and realize that the new number was had by a person who owes many people money.

    PRA called and left a message so I called them back in an effort to get my new number off their list. I told them that the number is new, that I am not the person that owes them money and take me off their list.

    They asked me to prove that I am not the person they are looking for, didn't beleive me when I told them the number was new and would not take the number off their list.

    I am beginning to think that harassment is how they do buiness even if it means that people who don't owe them money and have never owed them money is part of their fun and games

    I am sure my complaint is one of many.
  • 0
    tj
    | 1 reply
    Repeated calls after you told them to cease calling your number are violations of FDPCA.  You can sue them if they keep it up.

    File a complaint with the state of Washington Attorney General.
    • 0
      parts unknown replies to tj
      send a formal letter to there P .O. BOX  stating  you would not like any more phone calls  its the only way ,make sure you sign and copy the letter .  your welome!!!
  • 0
    Neva Ann
    From now on I am recording all phones from Portilio numbers. I am sick and tired of rude people. There is no law in this country that says I have to answer my phone or let anyone talk to anyone in my house.
  • 0
    Cookie
    My sister who is up there in age just got a letter from the Portfolio Recovery Associates. She was really upset and I told her to call the bbb and ask them if they are a legal company. PRA told her she owed them $2400 dollars for a bill from Capitaol One back in 1997 and she told them that she has never had a Capitol One card but they insisted she pays #958.00 and they will consider that payment in full. I told her not to pay them anything and to call the bbb. But after reading from all of you I will make her go further and call the attorney general and the FTC. I learned alot just from reading all the information and I appreciate the help.
  • 0
    tj
    If she were to actually pay this $958 "settlement" on an unowed "debt", she might soon find either a lawsuit filed for the "balance" anyway, or the "balance" sold off to a new debt collector, in effect trying to nail this unowed debt to your sister.

    NEVER agree to "settle" unowed debts, as debt collectors who pull this stuff cannot be trusted in any way.

    If she has further problems, she should contact a consumer attorney with experience in dealing with such debt collectors.  You might try www.naca.net
  • 0
    Lynne S.
    I just received a notice for a dept I paid off so long ago I don't remember! I don't know how to handle it. The fact that a company can do that & then bully people into paying again is unbelievable!

    Hope everyone saves every payment they make for the next 100 years!
  • 0
    tj
    PRA specializes in collection of really old alleged "debt", with many complaints of harassment or attempted deception, often of the wrong people.  Your report of an attempt to collect on an old paid debt is pretty typical.


    Send a letter, mailed certified, disputing the alleged debt, and demanding that they obtain proof from the original creditor and send it to you.

    If you send that letter within 30 days of receiving their first contact letter, they MUST cease all collection activity until they obtain and send validation.  If they continue to try to collect without sending validation, get an attorney and sue them.  You might try www.naca.net
  • 0
    Stacy M.
    I finally had a plan for my friends at Portfolio Recovery collector scam artists! They are tryin' to collect on a 16 yr old dispute that I won with Capitol One over a annual fee they tried to chrg me! My plan involved the Attorney General, the FTC and the BBB. They call at least 4 to 5 times a week to harass me. I had practiced my spiel and downloaded the voice recorder app on my phone, but the minute I said I was gonna put him on speaker phone so I could record the conversation, he said I didn't have permission to record, I told him, do I care? Then he hung up on me! It's all about empowerment, Effin' [***]!!!! BTW how I know which one they're after, is that, I have for the last 21 years, got every check I've ever written for every bill I've ever paid on Quicken! My anal bill paying technique has finally pd off! Hahahahahaha
  • 0
    Diane K
    | 1 reply
    After reading all these complaints--I have a new one. I just opened a piece of mail addressed to me from PRA. It says that I owe $1,155.46 from Sears National Bank. NOT ME!!! So I called the 800 # first time spoke to a man. I gave him the account # and that I had a question about the notice. He asked if he was speaking to a Yolanda Strickland and rattled off an address I couldn't catch. When I asked him to repeat the address he refused to give it to me--I explained that the that it came in my name and to my address and I wanted to know why! He became beligerant and hung up on me.  So I called back and spoke to a woman---she refused to answer my questions--asked for last digits of my SS# when I wouldn't give them to her --she hung up on me!!!!A scam???? If the account is in Yolanda's name--WHY DID IT COME IN MY NAME AND TO MY ADDRESS---AND HOW DID THEY GET MY NAME AND ADDRESS???????  Who do I contact about something like this??
    • 0
      tj replies to Diane K
      If they are harassing you about some debt they claim is owed by someone else, contact FTC.
  • 0
    Nick M
    They have been harassing me for years. This is from a debt I paid off in 06 - a "settlement" with the collection agency that of course didn't ever send a receipt for my payment as I requested. I've repeatedly told them I contest this and they say they'll send me a dispute form that never makes it to my house, but their phony bills make it to my house just fine. I am so sick of this, sick of getting it pulled off my credit record, to find it back up, to get it off, find it back up...And of course, the only way they'll accept my dispute is if I produce all my returned checks from six years ago...Uh, yeah.

Post a new comment