unauthorized charges

ComplaintsFinancesBSM Grant Search Assistant 330-721-9227

Complaint

0
V.Drew
Country: United States
I authorized only $1.97 debit from my account for a Grant CD. However, BSM Grant Search Assistant charged me twice $39.95 in December again in January. I did not authorize any further debits from my account.

BSM Grant Search Assistant
Phone #: 330-721-9227

Comments

12
  • 0
    Danay
    Yes this same thing happened to me. I ordered the free grant CD and paid for the shipper only for $1.97. A few days after receiving the CD my account was debited $39.95, I called the number 866-370-7270, and they refunded my money and said it would take 3 to 7 business days for the money to be returned into my account!
  • 0
    Kevin
    Same here. I called the 866 number and the rep quickly cancelled any future charges and tried to tell me the $39.95 is monthly and is disclosed on their website as a "30 day trial for $1.97 and they had not received an cancellation". I told her that I was looking at their site and it has the options of buying the CD for $39.95 or accessing the database via the web for $1.97, so as I see it, they owe me $39.95 plus the time I've spent on my cell phone talking to her (after she put me on hold)! She gave me a cancellation number and said that served as the refund confirmation also. I used PayPal so I'm going to report them and see if there's a way to block charges from any specific vendor.
  • 0
    Tammie
    The exact ssam ething happened to me.  I AM FURIOUS!!!! The represenative tried to explain some crap to me but I did not allow him the opportunity to explain anything but to simply cancel and refund my money.  The number I called was 1-866-370-7270 and I was informed that my money would be refunded in 3-5 business days.  I am also calling my bank now.
  • 0
    Lee Bolin
    I got screwed for the same thing, was told I was only paying $1.99, yet I was charged $39.99 on my credit card. I will also demand my money back.
  • 0
    Kesha
    It just happened to me today. I called and asked for a refund for the 39.95. I recieved the cancellation number for the membership and the refund.  I told the supervisor that i'm reporting the company to FTC because i didn't authorize the debit.
  • 0
    Shane
    Thank you for the number!  Same thing happened to me.
  • 0
    Hank
    Sounds like these folks are real shysters.  I just called the 866 number above and talked to someone in India or Bangladesh or somewhere in the Orient.  I asked for a refund on the $39.95 that has been charged to my account.  She wouldn't give me a refund, but offered 2 months free access to their website.
  • 0
    Curtis
    dont let em BS you when you call either about the terms and conditions or about walking you through the website just stick to you want your money back, it worked for me. good luck
  • 0
    gina marie
    They are horrible people here. There is NO, fREE MONEY FROM THE GOVERNMENT. THE c.D. FOR $1.97   has now cost me 41.97, BUT WAIT there are ither FREE PROGRAMS. Done wait just cancell everything, get your comfirmation & and hang up.
  • 0
    Kari
    OH this is so helpful I wish i would have never bought the CD. over $50 gone in two weeks. THanks for the number and the advice.
  • 0
    pat
    same thing 39.95 i am going to call the fcc
  • 0
    Natalie
    Thank you for posting the phone number....I must be more careful.  They would have continued to charge me forever...Bless you!!!
  • 0
    todayjoy
    Thanks. I have also been charged the $39.95 since November and have not been able to get them stopped by my bank. I will try this number. Is there not someone we can contact since there are many of us that are losing hundreds of dollars?
  • 0
    Yvonne Davis
    Yest the same thing happen to me.  They charged me 1.00 and then they chared me 1.97 and then 39.97.  I called and they said they cancelled I am now waithing for the refund.  I called 18004790979
  • 0
    Malissa
    I found grant search and paid the 2.29 for the cd with a credit card. I was positive I did not read anything about the 39.95, 7.95, and 9.95 charges which I did not agree to. I got credit card statement in the mail with these charges and I was angry. I went online to find a website with contact number and couldnt find it, luckily there was a phone # on my credit statement. I called this # 1800-479-0979. The lady did not speak very good english and was rude. After talking with her for 20mins she agreed to refund me the 39.95 and the 7.95, but to get the 9.95 refund I had to call 1800-418-9320. What a pain in the A#!! This isn't even the end of this, I asked this lady if they are going to charge me again, she said NO. I then got another statement the following month and I saw the refunds on it, but they charged me yet another 39.95 again! I was really mad at this point and called them again. This is AMERICA, can't these people speak better english? This woman was also rude and refused to refund my money, I then got on the phone with her supervisor and he refused also saying it was a one time courtesy to refund me. I got mad and told him what a scam his company is and I feel sorry for all the consumers he has done this to. I told him I WAS NOT AWARE OF THESE CHARGES and he said they are in fine print, I told him I did not see them and I looked thoroughly. He said it is hard to see, I said that makes it convenient for business. I threatened to call my credit card and he then agreed to refund me again....finally!! Dont get caught up in this. I am lucky I didnt give them my checking account # instead or I would be bouncing checks left and right for these con artist [***]!
  • 0
    fed-up
    Yesterday I discovered that two charges of $39.95; one for $9.95; one for $7.95; on for $1.99 and another for $1.00 were subrtacted from my checking account.

    I didn't recognize the name on my online statement, so I called the bank. The bank didn't have a complete phone number or a complete name of the company that fraudulently charged my account.

    I took what little information I had, and I Googled "GrantSearch" and the partial 800 number that was listed on my account. I found out that the company is named "Grant Search." Their full telephone number is 800-479-0979. I called the number an first spoke to an operator.

    I explained to the operator that money was illegally removed from my account. The only thing the operator said he was authorized to do was to refund the last charge of $39.95.

    When I explained that I am a Federal employee and that I fully intended to investigate the matter further as well as file a formal complaint with the FTC, he transferred me to a "supervisor."

    When I explained to the supervisor that I was with the Federal government and that I expected a full refund, he immediately "charged the money back to my account" and gave me a confirmation number.

    The manager's name was Mar Montoya. The company address is 2620 South Maryland, Las Vegas, NV.

    This morning I checked my online bank statement and I noticed the charges still remained on my account. I called back and talked to a manager named Janet Davidson. She reassured me that the money was "charged back" and that it will reflect on my account within a day or two.

    The General Manager of the business is Ryan Riddle. His direct phone number is 435-733-1795. His email address is ryan@wskc.org.

    As soon as I got off the phone, I filed a formal complaint through the FTC. To file your own complain go to www.ftc.gov.

    I urge everybody that has had any dealings with this company to file a similar complaint -- no matter what the outcome. Stealing information or tricking people into thinking they are getting something for FREE only to be charged for it, is a crime.

    Good Luck Everybody,

    fed-up
    (Federal employee in the Upper Peninsula of Michigan)
  • 0
    Amie
    If you ordered the Grant CD you were automatically enrolled in this program, as well as another.  The 2 phone numbers are 1-866-370-7270 and 1-877-495-1173.
  • 0
    Billie
    This company has stolen at least $210.00 from my account without me authorizing any debits.  I have called and called from the number on my bank statements. They claim they have credited my account but I have not seen this, I have called the bbb, the police and aol, so far they can't track them. One week ago they charged me $12.95 stating it was ebayweb, ebay has nothing to do with them. I DIDN'T GIVE THEM MY ACCOUNT NUMBER AND NOW, I DON'T TRUST ANYTHING ONLINE. BUYERS AND NON-BUYERS CHECK YOUR CREDIT CARD AND BANK STATEMENTS THE NET IS FULL OF SNAKES.
12

Post a new comment