DID NOT WANT TO ACCEPT MAIL IN PAYMENTS
Complaint
CARLA C CORTEZ
Country: United States
MY HUSBAND ASKED ME TO CALL A COLLECTION AGENCY BECAUSE HE WANTED TO SETTLE A DEBT. I CALLED TO LTD FINANCIAL SERVICES, AND I SPOKE TO 5 DIFFERENT PEOPLE. THE LAST PERSON WAS VERY RUDE. I WANTED TO SEND THEM MONEY ORDERS ON A PAYMENT PLAN TO SETTLE AN ACCOUNT AND THEY SAID NO.. THAT WE NEEDED A CHECKING ACCOUNT AND THERE WAS NO OTHER OPTION. WELL WE DONT HAVE A CHECKING ACCOUNT AND I TOLD THAT PERSON. I ALSO ASKED HIM IF I CAN WESTERN UNION THE PAYMENTS AND HE SAID NO, WE KNOW YOUR HUSBAND HAS AN ACTIVE SAVINGS ACCOUNT AND WE NEED THAT INFORMATION. WE ARE TRYING TO SETTLE AND THEY DIDNT HELP. AND I WAS VERY UPSET AND TOLD HIM NEVERMIND AND I HUNG UP.
Comments
I am offended by your comments. LTD Financial Services went after me for a debt that wasn't mine. In their response to my state's Attorney General, they said that they called me because I have a similar name to the individual they were seeking. I have a very common last name, and I PAY MY BILLS!!
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But sometimes even people with a 25 year history of a near perfect credit rating confront unforeseen financial circumstances not of their own making. In such cases, it is shameful that some banks charge interest and penalties in excess of 29%! When people are in dire straights and struggling to pay their bills it would be helpful for the banks and their collection agencies to take a holistic view of a person's ability to pay and discuss payment plans with interest rates that align with the lowest in recent American history. In fact, for those of in dire situations, the banks should rescind the huge amounts of interest they charge.
For instance, I have been trying to negotiate a settlement with Citibank but they are intransigent. Over the course of making a best effort toward resolution, Citibank has charged us thousands of dollars in interest, thus making it harder and harder to find the money to settle.
should break those laws...to collect the money. If you dont go into that "gray area" you lose you job or is forced to resign..If you get dinged by fdcpa you are fired..Collectors who what to do the right thing..are in trouble at LTD