DID NOT WANT TO ACCEPT MAIL IN PAYMENTS

ComplaintsCollection AgenciesLTD FINANCIAL SERVICES, L.P

Complaint

0
CARLA C CORTEZ
Country: United States
My husband asked me to call a collection agency because he wanted to settle a debt. I called LTD Financial Services, and I spoke to 5 different people. The last person was very rude. I wanted to send them money orders on a payment plan to settle an account and they said no.. that we needed a checking account and there was no other option. Well we don't have a checking account and I told that person. I also asked him if I can Western Union the payments and he said no, we know your husband has an active savings account and we need that information. We are trying to settle and they didn't help. And I was very upset and told him nevermind and I hung up.

Comments

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  • 0
    TD
    | 1 reply
    Agreed. We should pay our bills.  

    But sometimes even people with a 25 year history of a near perfect credit rating confront unforeseen financial circumstances not of their own making.  In such cases, it is shameful that some banks charge interest and penalties in excess of 29%!  When people are in dire straights and struggling to pay their bills it would be helpful for the banks and their collection agencies to take a holistic view of a person's ability to pay and discuss payment plans with interest rates that align with the lowest in recent American history.  In fact, for those of in dire situations, the banks should rescind the huge amounts of interest they charge.

    For instance, I have been trying to negotiate a settlement with Citibank but they are intransigent.  Over the course of making a best effort toward resolution, Citibank has charged us thousands of dollars in interest, thus making it harder and harder to find the money to settle.
    • 0
      kathy replies to TD
      I agree with you.  It puzzles me that interest rates are at a historic low, except for banks and credit cards which are at a historic high.  What is wrong with this picture?  if they want people to pay, they need to be reasonable and above all, be extremely accurate.  Which, they are not.
  • 0
    Sable
    | 3 replies
    There is absolutly no reason debt collectors can not reduce the amount owed. They pay pennies on the dollar and add on numerous charges because 9 times out of 10 people don't know they can negotiate and accept the harrassment they dish out. Don't take it and they need to remember that is people didn't have a hard time paying their bills these days, they themselves would be out of a job.
    • 0
      Jaz replies to Sable
      | 1 reply
      LTD does not own the debts they are collecting on. They are a third party debt collector. Again, they are not buying the debt. That being said they have policies in place to prevent any wrong doing towards the consumer, they can't be 100% because they're dealing with people and everyone has bad days. There's the people element at work and that can't be controlled. LTD uses different systems to trace consumers when the information from the creditor isn't sufficient in finding the debtor. Once it is verified that they have the wrong person contact ceases.
      • 0
        will replies to Jaz
        this is pure crap and you know it ltd as with other collection agency have always over shot the law. the term third party means they bought the debt at pennies on the dollar.With so many complaints how does the BBB not rate these people F.You guys are pure crooks and you know it as it is the same old crud from the lot of you.
    • 0
      Anon replies to Sable
      This is not true. There is a difference between collection agencies and debt buyers. Stop spreading ignorance.
  • 0
    somewhere in the usa
    | 1 reply
    Ltd has been after me for a collection of debt that incurred while being married.....now that we are divorced due to sale of house by short sale which I didn't want.....house got foreclosed on and now Ltd is after the 2nd mortgage we had, which I had no problem paying for but now divorced I just let them call and do not answer.....going on yr three now....anybody else with the same trouble? so what happens going forward?
    • 0
      ca replies to somewhere in the usa
      same situation. I contacted a lawyer and he said it sounded bogus. He sent a letter asking them to validate the debt and they never did. BUT, now 9 months later, they are calling again. This was just on the news. These companies are watching credit scores go up after hardships and calling to collect bogus debts. They said we owed 77k, but they would settle for 8k. WHAT?! WOW! So in other words, I dont owe you [***], youre just trying to get over on me! Contact a lawyer or the FDCPA, what they are doing is illegal.
  • 0
    somewhere houston
    LTD train their employees to follow federal laws...make them sign training docs..then show them how they
    should break those laws...to collect the money. If you dont go into that "gray area" you lose you job or is forced to resign..If you get dinged by fdcpa you are fired..Collectors who what to do the right thing..are in trouble at LTD
  • 0
    karen
    LTD also uses spoof to make it look like they are calling from a local number hoping to trick you into answering the phone.  That is fraud.
  • 0
    Bob
    | 1 reply
    They called me a little while ago using my area code and a local prefix. I called them back and hung up when I found out who it was. If that is fraud, then they should need to be prosecuted .
    • 0
      heidi s replies to Bob
      They come after you even if u pay your debit before because they rip u off this is what they do they took 4,000.00from me call them  they were so nasity because the know they r wrong  i have proof and will go after them i pay this debit years ago. But iam taking it to the news .u canot chg me twice for what i pay before.
  • 0
    WHO KNOWS WHERE
    | 1 reply
    LTD financial called me and are telling me they are collecting a debt that was from 12 years ago.  I tried to speak with them and let them know I was having difficult times back then and if the debt is that old they can not collect it.  They placed a mark on my credit report.  I called Experian and the others and had it removed due to fraud.  I was told by my attorney that they cannot collect on a debt over 7 years back then and those rules follow that debt.  The collector told me since the debt was sold to their agency they can consider it new debt.  I told them I wo uld not pay it, spoke to my attorney and reported them to BBB.  They keep calling and today used a local area code and my cities caller ID.  WTF?  These people have to be stopped.  I was going to pay it last year but when I checked on the debt with the original creditor and was told it was written off years ago and should not pay them I decided not to.  I get about 3 phone calls from them each day.
    • 0
      Hmm replies to WHO KNOWS WHERE
      LTD is not a credit reporting agency.
  • 0
    If They Knew I would Sue
    When LTD Financial Services - or any other debt collection agency - contacts your family members, friends, or coworkers and shares information about a debt that you owe, it is a violation of the Fair Debt Collection Practices Act. No one has the right to know about your personal financial situation, and that includes your family and friends, and sometimes, your spouse. If your family has been given information via letter or telephone about your specific debt, you should contact a fair debt attorney. You should also send a cease and desist letter to LTD Financial Services. This letter should outline when contact was made and what information was shared. It should also outline your wish for them to stop contacting you, your family, and your friends. While it is legal for LTD Financial Services to contact people you know in an attempt to find you, it is not legal for them to disclose any information about your debt.

    Debt collection agencies like LTD Financial Services often get away with violating the FDCPA because consumers are afraid to take action. Do not be afraid to fight back, especially when the company is breaking the law. Your personal information is just that - personal - and if you've been the victim of illegal debt collection tactics, you deserve compensation.
  • 0
    michael
    LTD Financial Services, L.P. strives to provide consumers with excellent customer service and they appreciate the consumer’s feedback.  If you have a concern about the way they are collecting this debt, please write to their Customer Care Department, 7322 Southwest Freeway, Suite 1600 Houston, TX 77074, email them at customercare@ltdfin.com, or call them toll-free at 1-866-310-9845 between 9:00 A.M. Central Time and 5:00 P.M. Central Time Monday - Friday.   THEY WILL SOLVE YOUR COMPLAINT / PROBLEM...
  • 0
    Who do I owe...
    | 1 reply
    I received a phone call from LTD Financial services last week...I have never received anything in writing stating a bill had been turned over to them for collections...I don't own a car or house or land...nor do I have a checking or savings account...I am on a fixed income...I only have my social security disability as income...
    • 0
      heidi replies to Who do I owe...
      Did the same to me but what goes around comes around
  • 0
    Norma
    | 1 reply
    I have been trying to Pay for the last 3 days and was given an Ext. 2932 for a Lean, she never
    picks up the phone and doen't return messages, it always goes to voicemail...Apparently they are
    not interested in collecting a debt...Until today we have not received a letter from LTD.  They should
    have a website for people to creat an account and be able to pay online, as well as accessing theyre
    account on despute.
    • 0
      san Antonio rep replies to Norma
      ltdfin.com all letters are sent to last known address plain business envelope with the Houston address most people will move and not forward their mail or they throw the letters away assuming junk mail. If you call the toll free number and don't put in an extention you will get a live person who can transfer you to a person in that department
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